CRM Manager Communication
3 weeks ago
Er du en datadrevet og teknisk marketeer med passion for at skabe stærke kunderelationer? Motiveres du af en rolle, hvor du både skal tænke strategisk og eksekvere på idéerne? Så har du mulighed for at blive CRM Manager hos Nordisk Film+ i Valby og være med til at forme fremtiden for en af Nordens førende streamingtjenester
Som CRM Manager hos Nordisk Film+ bliver du hovedansvarlig for vores CRM-indsatser fra strategi til eksekvering og evaluering. Du skal derfor både have det forkromede overblik over vores customer lifecycle og være hands-on i maskinrummet. Dit primære fokus vil være at engagere og fastholde abonnenter på Nordisk Film+ gennem målrettede og personaliserede kommunikationsindsatser. Du skal drive CRM og indgår i et tæt samarbejde med vores dataarkitekt samt content- og kommunikationsansvarlige.
Dine primære ansvarsområder:
- Udvikle og eksekvere på en omfattende CRM-strategi og roadmap
- Igangsætte, koordinere og udføre CRM-initiativer med fokus på lead-generering, konvertering, onboarding, fastholdelse, churn prevention og winback
- Vedligeholde, optimere og udvikle CRM-flows – herunder løbende udføre tests
- Udarbejde, opsætte og udsende målrettede nyhedsbreve, automatiserede flows samt in-app push-notifikationer
- Download og redigere billedmateriale
- Monitorere og rapportere på CRM KPI'er
- Analysere data og skabe værdifulde forretningsindsigter
- Support og udvikling af vores CRM-platform, Agillic
Vi søger dig, der:
- Har solid erfaring med CRM i en digital virksomhed, gerne inden for abonnementsbaserede tjenester
- Har erfaring med CRM-værktøjer, kendskab til Agillic er en fordel
- Er en skarp analytiker med evne til at omsætte data til handlingsorienterede indsigter
- Er en dygtig kommunikatør og flydende i dansk
- Er detaljeorienteret og samtidig har en høj eksekveringsevne
- Har erfaring med projektstyring og kan drive mange initiativer parallelt
- Er strategisk tænkende og kundefokuseret til fingerspidserne
- Er proaktiv, nysgerrig, selvkørende, samarbejdsvillig og trives i et dynamisk miljø
Vi tilbyder:
- Mulighed for at forme CRM-strategien for en streamingtjeneste i vækst
- Et dynamisk og tværfagligt arbejdsmiljø med dygtige og engagerede kollegaer
- En underholdende hverdag på Nordisk Films historiske lokation i Valby
- Gode muligheder for faglig og personlig udvikling i en af Nordens største medievirksomheder
- Attraktive personalegoder
I vores team, Consumer Channels, er vi 11 personer, som med hver vores faglighed inden for film, IT, marketing, kommunikation og kundeservice driver streamingtjenesten Nordisk Film+. Vi har høje ambitioner og lægger vægt på at have det sjovt sammen, mens vi jagter vores næste mål.
Nordisk Film+ har det største udvalg af både nye og gamle danske film, håndplukket underholdning fra Hollywood og et underholdende børneunivers. Nordisk Film+ er en af de bedst ratede streamingtjenester i Danmark og også udbredt i Norge og Sverige gennem TV-partnere.
Ansøg nu
Er du klar til at tage CRM hos Nordisk Film+ til det næste niveau?
Arbejdsadresse: Valby
Ansøgningsfristen er 08/12/2024, og vi afholder samtaler løbende. Du bedes venligst benytte "Apply Now" knappen her på siden for at komme i betragtning til jobbet. Vi modtager ikke ansøgninger på e-mail.
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