Assistant Store Manager

2 months ago

Aarhus, Denmark JD Sports Fashion plc Full time

Are you crazy about streetwear and sneakers like us? Who loves to lead and motivate a team and provide customers with the best customer experience possible? Do you have experience being a team leader and love motivating colleagues?

If yes, keep reading as we are looking for a new Assistant Manager in Aarhus with a start date from 01.02.2024.

Role Overview:

In this role, you will assist the Store Manager in the day-to-day running of the store, taking ownership of a number of duties while making sure that the store's KPIs are achieved.

Employees
  • Train and make career plans together with the store manager for internal employees and promote progression within the group.
  • Assist with store recruitment, new starter inductions, and staff training.
  • Ensure and analyze the store's dashboard to achieve targets and KPIs and, where possible, exceed them.
  • Supervisory help is always available on the sales floor, selling personally where necessary.
  • The staffing structure in the branch allows adequate floor coverage at all times, taking into account normal peaks and troughs in the sales pattern.
Customer Service
  • Motivate and train the team to ensure that customers are given courteous, considerate, and responsible advice.
  • Deal with all customer complaints, whether out of service or merchandise, according to company policy, ensuring that they are handled promptly, courteously, and objectively.
  • Support the team in encouraging customers to return as a result of courteous and competent service.
  • Attract, engage, and motivate customers into making purchases in-store by using the latest visual techniques.
  • Ensure that all merchandise is correctly priced, price amendments are actioned, and all POS is correctly displayed.
  • Keep stock on display clean and presentable at all times.
Skills/Experience/Knowledge Needed
  • Experience in leading and motivating a team.
  • Strong verbal and written communication skills.
  • IT skills - Microsoft Outlook, Word, and Excel.


We know our employees put a great effort into making JD Sports the success it is today, and in turn, we offer them some amazing benefits:

  • Discretionary Bonus Scheme
  • Staff Discount On JD Group and other brands within the organization
  • Pension Scheme
  • Personal development opportunities to learn and develop at work.
#J-18808-Ljbffr

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