October 29, 2024 Service Business Analyst Soeborg

5 hours ago

Gladsaxe Kommune, Denmark GEA Group Full time

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

Would you like to join an international company, which has been voted among the top 10 in Denmark on LinkedIn when it comes to growing your career? In this role, you will be at the heart of our service business, immersing yourself in a myriad of business topics and supporting service management in strategic initiatives. You will play a pivotal role in deciphering complex data, identifying trends, and providing insights that will shape our organization's trajectory on a global scale.

Your responsibilities and tasks:

Located in Søborg, Denmark, you will be gathering and translating data into actionable insights – a key factor in successfully steering our service business.

Your responsibilities and tasks will be:

  • Develop and maintain operational service reporting and KPIs related to commercial excellence, business growth, operational excellence, and more.
  • Support Service Management team with analyzing service performance metrics and trends to identify areas for improvement and optimization.
  • Generate comprehensive reports / dashboards and presentations that communicate key findings and recommendations to stakeholders at all levels of the organization.
  • Coordinate data collection process, and collaborate with IT department to improve user experience in using data analytics.
  • Train and support users of data tools and systems on a global scale.
Your profile and qualifications:

In this role, collaboration is the key to success, as you will contribute not only to the team but also to the decision-making of colleagues outside the team. It is not just about collecting and analyzing data – it is about communicating the findings, onboarding colleagues and influencing stakeholders across diverse functions and regions. Moreover, we imagine that you:

  • Have >5 years of work experience as a business analyst.
  • Are skilled in data management tools such as advanced Excel, Alteryx, data visualization tools such as SAP Analytics Cloud (SAC), Power BI, and automation tools such as Power Apps.
  • Hold a degree in Business analytics, Economics, Engineering or similar.
  • Experience with SAP Fiori and Data Bricks is an advantage.
  • Experience with Customer service is an advantage.
  • Have a Team player mindset with ability to work in a fast-moving environment and the ability to prioritize and analyze complex matters (both numerical and verbal) and make logical conclusions.
  • Have excellent communication and presentation skills.
  • Are fluent in English – other languages are a plus.

Want to join us? Send your application and CV as soon as possible and no later than November 30th.

We employ a diverse mix of men and women of different nationalities and ethnic groups, orientations and backgrounds. We value these differences and encourage the most talented individuals to apply.

For questions and inquiries about the job, please contact Thuy Van Le Nguyen at +45 41 74 81 62.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

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