DANISH Speaking Customer Service Banking

5 days ago


Aalborg, Denmark Patrique Mercier Recruitment Spain Full time
DANISH Speaking Customer Service Banking - free RELOCATION - REMOTE in GREECE

Patrique Mercier Recruitment ES is thrilled to present a fantastic opportunity for Danish-speaking individuals to join a reputable customer service banking team, with the flexibility of remote work from Greece This role not only offers a chance to work from home but also includes free relocation to beautiful Greece. As a Danish-speaking Customer Service Representative, you will assist clients with their banking inquiries, resolve issues promptly, and ensure exceptional service delivery. This is a perfect opportunity for those looking to enhance their career while enjoying a scenic lifestyle


Responsibilities
  • Deliver outstanding customer service to Danish-speaking clients through phone, email, and chat communications
  • Handle queries regarding banking products and services, ensuring efficient and effective resolutions
  • Build and maintain strong relationships with customers to enhance their banking experience
  • Accurately document customer interactions in the CRM system and follow up on open cases
  • Collaborate with team members to meet service goals and drive continuous improvement
  • Engage in ongoing training to stay up to date with banking solutions and service protocols
  • Gather and analyze customer feedback to inform suggestions for improvements

Requirements
  • Fluency in Danish is required, along with strong English communication skills
  • Excellent customer service orientation with a focus on enhancing client satisfaction
  • Prior experience in a customer service capacity, preferably in the banking or financial sectors
  • Ability to thrive in a remote work environment and manage time effectively
  • Strong problem-solving skills and attention to detail
  • Proficient with CRM systems and customer support technologies
  • Must have access to a reliable internet connection and a comfortable home office setup
  • In possession of EU passport

Benefits
  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Above Average Greek Salary
  • Fully Paid Relocation Package (flight, transfer, and hotel)
  • Free Greek Lessons, discounts, and other perks

Seniority level : Entry level
Employment type : Full-time
Job function : Customer Service
Industries : IT Services and IT Consulting#J-18808-Ljbffr

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