Service Excellence Director

2 days ago


Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

About the Role

We are seeking an experienced professional to lead the development and maintenance of our newly established After-Sales service function. As the point of contact for end customers and distributors, you will ensure compliance with company policies.

Key responsibilities include:

  • Developing and initiating an After-Sales service program to follow up on required services and maintenance.
  • Developing and optimizing support and service processes, tools, and systems.
  • Training, motivating, and leading both our in-house after sales team and distributors' sales network.
  • Supporting the sales department in discussing business plans to enhance sales performance.
Qualifications

You possess substantial experience from a similar position with technologically or mechanically advanced products and have expertise in developing and progressing international after-sales services in a distributor network with B2B products.

A commercial and entrepreneurial mindset is essential, as well as the ability to thrive in an international environment and speak and write fluent English.



  • Aalborg, Ålborg Kommune, Denmark Wolt Full time

    At Wolt, we're passionate about making cities better places. As a Retail Operations Associate, you'll play a crucial role in shaping the future of retail. About the RoleWe're seeking part-time Grocery Associates (Youth Workers) to join our dynamic team in Aalborg, Denmark. Your primary responsibility will be to ensure seamless order management, picking and...


  • Aalborg, Ålborg Kommune, Denmark Dailystaffworks Europe Full time

    Dailystaffworks Europe is seeking a highly skilled Danish-speaking customer service representative to join our team in Greece. As a key member of our support team, you will provide exceptional service to our clients by offering technical assistance and account management services.About the RoleOur ideal candidate has excellent communication skills, both...


  • Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    Patrique Mercier Recruitment Spain is seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Athens, Greece. As a Danish language expert, you will play a crucial role in delivering exceptional customer support to Danish-speaking clients through various communication channels.Job Overview:This is an entry-level position...


  • Aalborg, Ålborg Kommune, Denmark Centrica Full time

    Our MissionOur mission at Dyno-Rod is to mend it - providing top-notch plumbing and drainage services to our customers whenever they need us.As part of Centrica, we're committed to creating an energy system that doesn't rely on fossil fuels, while living our powerful commitment to igniting positive change in our communities.


  • Aalborg, Ålborg Kommune, Denmark Randstad Full time

    At GomSpace, we are seeking an experienced Contract Manager to join our team and play a pivotal role in shaping the future of space technology. This is an exciting opportunity to work with cutting-edge satellite technology and be part of a dynamic, international environment.The successful candidate will have a commercial mindset and excel in handling...


  • Aalborg, Ålborg Kommune, Denmark Dailystaffworks Europe Full time

    In this exciting opportunity, you'll have the chance to work as a Danish-speaking customer service representative in Greece, supporting a global streaming service's Danish-speaking customers. Dailystaffworks Europe is committed to providing an exceptional customer experience, and we're looking for someone to join our team who shares our passion for...


  • Aalborg, Ålborg Kommune, Denmark Alfa Laval Corporate AB Full time

    About the Company">At Alfa Laval, we are pioneers in developing innovative solutions to address some of the world's most pressing challenges. Our 140-year history has been marked by a spirit of entrepreneurship, innovation, and a commitment to making a positive impact on our customers, partners, and society as a whole.We operate in multiple industries,...


  • Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    Relocate to Athens, GreeceA new adventure awaits in the vibrant city of Athens, Greece. As a Danish Speaking IT Representative, you will relocate to this stunning destination while engaging in a fulfilling career.Deliver exceptional IT support to Danish-speaking customers through various communication channels.Quickly diagnose and effectively troubleshoot...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    About the PositionThis leadership role offers a unique opportunity to shape our After-Sales service function and drive excellence in customer satisfaction. As the key liaison between customers and internal stakeholders, you will foster strong relationships and ensure seamless delivery of services.Your initial responsibilities will include:Designing and...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    Ocuco is a dynamic, expanding software company that develops comprehensive optical products for eye care professionals and labs. As a Professional Service Supporter with Ocuco, you'll be part of an international team that offers careers both nationally and internationally.With a base in Dublin, we're looking for a technically gifted engineer/technician to...


  • Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

    Patrique Mercier Recruitment Spain is looking for a skilled Danish speaking Support Specialist to join our team in Athens, Greece. This is a full-time employment opportunity that requires a strong passion for customer service and a friendly approach.About the Role:The Danish speaking Support Specialist will be responsible for providing exceptional customer...


  • Aalborg, Ålborg Kommune, Denmark Centrica Full time

    We're a family of brands revolutionising the way we power the planet, driven by our powerful commitment to igniting positive change in our communities.About your team: Bord Gais Energy have been powering homes and businesses for almost 40 years, but now we're so much more than just gas and electric. We're at the heart of Ireland's energy transition,...

  • Master Electrician

    7 days ago


    Aalborg, Ålborg Kommune, Denmark Centrica Full time

    Company OverviewCentrica, the parent company of British Gas, is a pioneering energy provider committed to revolutionising the way we power the planet. We are a diverse team of 21,000 colleagues working together to create a greener, fairer future by developing an energy system that relies less on fossil fuels and focuses on positive change in our...


  • Aalborg, Ålborg Kommune, Denmark Centrica Full time

    Centrica is revolutionising how we power the planet, and as a White Goods Maintenance Technician, you'll be a vital part of our journey towards a sustainable future. We're committed to creating an energy system that doesn't rely on fossil fuels, and we're making significant strides towards achieving this goal.About your job:You'll be responsible for...


  • Aalborg, Ålborg Kommune, Denmark LBN Medical - Medical Imaging Equipment & Parts Full time

    Are you passionate about working with high-power electronics? Do you have a basic understanding of X-ray technology and a desire to learn more? If so, we may have the perfect opportunity for you!LBN Medical is a leading global provider of diagnostic imaging equipment and parts. With over 20 years of experience in purchasing and selling medical equipment, we...


  • Aalborg, Ålborg Kommune, Denmark Centrica Energy Trading Full time

    We are a global leader in renewable energy trading, revolutionising the way energy is bought and sold. At Centrica Energy Trading, our mission is to energise a greener, fairer future.About UsAs the trading and optimisation arm of Centrica plc, we provide energy risk management and optimisation services to businesses. We trade power, gas, liquified natural...


  • Aalborg, Ålborg Kommune, Denmark HOYER Rekruttering Full time

    IT Technician Position in AalborgA globally operating software company, Ocuco, is seeking a highly skilled Danish-speaking IT technician to join their Global and local Operations team.The successful candidate will be responsible for providing technical support services, customer training, and software installation on customer sites. This role presents a...


  • Aalborg, Ålborg Kommune, Denmark Centrica Full time

    We're energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels. As a Home Appliance Specialist at Centrica, you'll play a pivotal part in our mission to make the UK's homes greener and more energy efficient.About your role:Our team of experienced Engineers need skilled technicians like you to join their ranks,...


  • Aalborg, Ålborg Kommune, Denmark Alfa Laval Corporate AB Full time

    About Alfa Laval Corporate AB:Alfa Laval is a pioneering company in the development of solutions for industries that are vital to our future.We challenge conventional thinking to develop world-leading technologies that inspire progress in energy, food, water, and shipping.We strive to make a positive impact on our colleagues, partners, customers, and society...


  • Aalborg, Ålborg Kommune, Denmark Centrica Full time

    At Bord Gáis Energy, we're committed to creating an energy system that benefits everyone. As a responsible energy company, we're driving positive change in our communities and fostering a greener, fairer future.About Your RoleWe're seeking an Employee Relations Manager to help us build a positive and productive work environment for our colleagues. This role...