Customer Service Representative

2 days ago


Aalborg, Ålborg Kommune, Denmark Patrique Mercier Recruitment Spain Full time

Patrique Mercier Recruitment Spain is seeking a highly skilled and enthusiastic Customer Service Representative to join our team in Athens, Greece. As a Danish language expert, you will play a crucial role in delivering exceptional customer support to Danish-speaking clients through various communication channels.

Job Overview:

This is an entry-level position that requires a strong passion for customer service and a friendly approach. You will be responsible for providing outstanding support to clients via phone, email, or chat, ensuring high levels of satisfaction and maintaining a professional demeanor in all interactions.

Key Responsibilities:
  • Customer Support: Provide exceptional customer support to Danish-speaking clients.
  • Inquiry Resolution: Efficiently resolve customer inquiries and ensure high levels of satisfaction.
  • Communication Skills: Maintain a professional and friendly demeanor in all customer interactions.
  • Documentation: Accurately document customer interactions to improve future service quality.
  • Team Collaboration: Work collaboratively with team members to achieve service goals.
Requirements:
  • Danish Fluency: Fluent in Danish (both written and spoken).
  • Customer Service Enthusiasm: Strong enthusiasm for customer service and a friendly approach.
  • Previous Experience: Previous experience in customer service is beneficial but not mandatory.
  • Communication Skills: Excellent communication skills and ability to work effectively in teams.
  • Positive Attitude: A positive attitude and willingness to tackle challenges.
What We Offer:
  • Private Health Insurance: Comprehensive private health insurance.
  • Training & Development: Ongoing training and professional development opportunities.
  • Performance Bonus: Performance-based bonuses.
  • Fully Paid Training: Fully paid training program.
  • Above Average Salary: Above-average Greek salary.
  • Relocation Package: Fully paid relocation package including flight, transfer, and hotel expenses.


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