Director of Product

3 days ago

København, Denmark Trustpilot Full time

Trustpilot Copenhagen, Capital Region of Denmark, Denmark

Director of Product - Consumer

Our vision is to be the universal symbol of trust, bringing consumers and businesses together through reviews. We are well on our way—but there’s still an exciting journey ahead. Join us at the heart of trust.

As the Director of Product, Consumer, you will be at the forefront of guiding consumers to make the right choice with Trustpilot. The consumer product teams focus on aiding people to discover businesses they can trust and share their experience with the millions of other consumers looking to make more confident choices.

You will lead a dedicated team of Product Managers in developing innovative product solutions that help consumers discover, choose and share experience with businesses. Your strategic vision and leadership will have an integral part in shaping Trustpilot's approach to evolving our consumer platform to bring the most relevant reviews to users throughout their buying experience.

What You’ll Be Doing
  • Strategic Leadership - Develop and implement a comprehensive 3-year product strategy that aligns with Trustpilot's vision of becoming the universal symbol of trust. Lead the consumer's product team to innovate - helping consumers discover businesses they can trust and share their experience with millions of consumers who rely on Trustpilot.
  • Consumer Engagement - Implement solutions to increase consumer awareness, engagement and retention both on the platform and off-platform with the Trustpilot brand.
  • Global Growth - Collaborate with legal, commercial and marketing teams to understand emerging consumer trends, behaviour and needs across both new and existing markets.
  • Team Leadership - Manage and mentor a team of three Product Managers committed to Consumer product development - promoting a culture of innovation, collaboration, and accountability.
  • Data-Driven Choices - Utilize metrics, user feedback, and security incident data to guide product development decisions.
  • Stakeholder Engagement - Work closely with other department leaders to ensure consumer product strategies align with company goals, regulatory requirements, and industry best practices.
Who You Are
  • Proven Product Leadership experience in a leadership role developing teams focused on consumer products in a technology-focused company.
  • Strategic Thinker with the ability to develop, influence and deliver a comprehensive consumer strategy.
  • Consumer-Centric with a deep understanding of consumer needs and behaviours in the context of buying decisions online.
  • Collaborative Mindset with advanced interpersonal and communication skills.
  • Proven analytical and problem-solving skills, with previous experience using data to inform product strategy and decisions.
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field. A Master’s degree or equivalent advanced degree is highly preferred.
What’s In It For You
  • A range of flexible working options.
  • Competitive compensation package + bonus.
  • 25 days holiday per year, with an extra 5 days holiday after your 1 year anniversary.
  • Two (paid) volunteering days a year.
  • Rich learning and development opportunities.
  • Comprehensive health package, pension, and access to Headspace.
  • Paid parental leave.
  • Central office with a laid-back vibe.
  • Regular opportunities to connect with fellow Trusties.
  • Employee discounts to restaurants and shops.
About Us

Trustpilot began in 2007 with a simple yet powerful idea to be the universal symbol of trust. Today, we have more than 320 million reviews and 70 million monthly active users globally. We’re driven by connection and our culture keeps things fresh –– built on the relationships we create.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive. We consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status.

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