Enterprise Services Manager, GFS Professional Services
2 days ago
Job ID: 2588054 | Amazon Web Services Japan GK - D90
AWSプロフェッショナルサービスは、Business及びTechnology両方の観点からお客様の成功を支援するコンサルタント組織です。AWSサービスの深い知識および広範なコンサルティング経験を元に、エンタープライズのお客様のデジタルトランスフォーメーションを支援します。アカウント営業、ソリューションアーキテクト、サポートチームと密に連携し、AWS利用を促進することで、お客様の抱えるビジネス課題やIT課題を解決し、お客様のビジネス実現を支援します。
アマゾンウェブサービスのプロフェッショナルサービスのエンタープライズサービスマネージャー(ESM)は、AWSの最も戦略的なお客様とリレーションシップを持って活動します。ESMは、これらのお客様とプロフェッショナルサービスの長期的な戦略を作成し、実行します。ESMは、最重要なお客様の信頼できるパートナーです。ESMは、これらのお客様にビジネス開発、顧客リレーション構築、プロジェクトのデリバリーを注視し、プログラム全体をマネージする全ての役割を担います。プロフェッショナルサービスはお客様及びパートナーと多種多様なプロジェクトを実行し、お客様との多くのプロジェクト経験からの多くの知見を提供して、お客様プロジェクトの成功に拘ります。ESMはAWSの組織全体と製品やサービスを跨って組織横断的に協業し、お客様のニーズに基づいて適切なソリューションを提供したり、将来的なイノベーションをドライブします。
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
The Amazon Web Services Professional Services team is looking for Enterprise Service Managers (ESM) that can manage the working relationship with one or more Global accounts, develop a long term Professional Services strategy and execute that strategy with those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight and program management in those accounts.
Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs.
Key job responsibilities- アカウントチームと常に協業し、主要なお客様のアカウントプランを作成する
- 様々なインダストリーの大企業のお客様と変革プログラムやエンゲージメントを提案、実施する
- お客様のビジネス課題を理解し、AWSのテクノロジーを活用して、プロフェッショナルサービスやパートナー企業と共に課題の解決を実施する
- お客様と共に中長期的なクラウド戦略、デジタル戦略、ビジネス変革戦略を策定する
- お客様の変革実績を裏付けるビジネス上あるいは財務上の成果を明確にし、実行する
- 複雑な案件を整え、継続案件を立て付け、パートナーと協業し、工数や価格の見積もり、提案や契約書を作成、交渉、契約成立を行う
- プロフェッショナルサービスのメンバーと共にお客様のイノベーションを加速するワークショップを実施し、デジタルエクスペリエンスをデザインして、実行する
- プロジェクトの実施状況を確認し、品質とビジネス成果との整合性を確保するように行動する
- Identify & develop specific opportunities and supporting business cases
- Development of long term Cloud Strategy for customers
- Deal shaping, including estimations and deal pricing
- Contract negotiations & closing
- Planning and implementation of a portfolio of projects, including budget & deliverable responsibilities
- Mitigation of delivery risks & issues
- Overseeing delivery of projects in account, ensuring high quality delivery
- Act as single person of contact for Customer executives, developing deep, trustful relations
- Educate customers on AWS services and translate those into a clear business value proposition
- Envision and inspire customers
- Coaching Customer and Partner teams to be self-sufficient
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work.
BASIC QUALIFICATIONS PREFERRED QUALIFICATIONS- Oral and Written English skills Working and collaborating with teams globally
- Strong appreciation and understanding of Cloud Technologies
-
København, Denmark Amazon Full timePractice Manager Financial Services, Professional Services We are looking for the Financial Services Practice Leader of our AWS Japan Professional Services business. Are you a business leader that has led business and/or technology consulting teams through significant periods of growth? Have you designed, positioned, and executed digital transformation...
-
Manager, Customer Technical Services
3 months ago
København, Denmark Mastercard Payment Services Denmark AS Full timeManager, Customer Technical Services Placering Ballerup Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
-
København, Denmark Amazon Full timeCustomer Delivery Architect, Professional Services Job ID: 2809017 | Amazon Corporate Services Korea LLC Our Professional Services teams are on the front line of helping customers succeed using AWS technologies that align with the new ways of managing people and rearchitecting critical processes to complement the new cloud paradigm. AWS Professional Services...
-
København, Denmark Amazon Full timeSenior Security Consultant, Professional Services Israel Do you want to lead the development of planetary scale security solutions in the cloud? Are you excited to help customers automate security operations giving them unprecedented capability and agility? Do you enjoy driving fast-paced complex projects focused on game changing business outcomes for...
-
København, Denmark Amazon Full timeAt Amazon Web Services (AWS) Professional Services, we’re hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and...
-
København, Denmark Amazon Full timeSenior Infrastructure Cloud Architect, Professional Services As a Senior Cloud Infrastructure Architect, you will contribute with presales and lead complex projects as a Delivery Technical Leader, often involving multiple Amazon and customer teams. You will lead and enable them by applying Amazon Day 1 culture and developing technical expertise to deliver...
-
Head of FSI, APJ Professional Services, Tech
2 months ago
København, Denmark Amazon Full timePrincipal Consultant, FSI, APJ Professional Services, Tech & Industry Job ID: 2790155 | Amazon Web Services Singapore Private Limited AWS Asia Pacific & Japan (APJ) Professional Services (ProServe) is seeking for Head of FSI for its Technology & Industry team. This role will be focused on helping FSI customers build or migrate their business workloads on...
-
Manager Solution Architect
7 months ago
København, Denmark DKES Enterprise Services Denmark ApS Full timeJob Description: The Manager Solution Architect’s primary role is to design competitive, deliverable, and profitable solutions that enable DXCs’ clients to meet their business objectives. This Role brings a combination of technical and digital subject matter expertise in the application services area, knowledge in at least one vertical industry...
-
Sr. Cloud Delivery Architect
4 weeks ago
København, Denmark Amazon Full timeSr. Cloud Delivery Architect, Professional Services “Alexa, help me transform and optimize my business leveraging AWS from a people, process AND platform perspective!” AWS is known for its unwavering customer obsession. Our Professional Services teams are on the front line of helping customers succeed using AWS data and analytics services that align with...
-
Workday Service Professional
2 weeks ago
København Huse, Denmark DFDS AS Full timeAbout the RoleWe are seeking a skilled Workday HCM professional to join our team at DFDS A/S.Key Responsibilities:Collaborate with SMEs in the People Division to optimize our usage of Workday HCM.Design, test, validate, and implement Business Process changes in Workday HCM.Assist in the continued design of primary master data, including Supervisory...
-
Enterprise Account Manager--
1 month ago
København, Denmark SalesHub IVS Full timeAre you experienced with high-level account management and are ready to leave your mark on Relesys' exciting growth journey? Join our dynamic, rocket-paced and newly Private Equity funded scale-up and be a driving force in transforming and propelling us to new heights! As Enterprise Account Manager in Relesys you will work with some of the most amazing...
-
Enterprise Service Manager
2 months ago
København, Denmark Amazon Full timeAWSプロフェッショナルサービスは、Business及びTechnology両方の観点からお客様の成功を支援するコンサルタント組織です。AWSサービスの深い知識および広範なコンサルティング経験を元に、エンタープライズのお客様のデジタルトランスフォーメーションを支援します。...
-
Services Consultant Copenhagen, Denmark
4 days ago
København, Denmark Amm Group Full timeContribute directly to Sales Revenue Plan achievement by providing technical and analytical expertise in the sale and support of Xerox Production Printers and solutions. Presales responsibilities will include solution development, application validation and solution implementation. Contribute to the Professional Services plan by selling consulting services...
-
IT Service Desk Manager
4 weeks ago
København, Denmark TP Aerospace Full timeAre you an aspiring individual with a passion for combining your IT knowledge with your service management skills? Are you enthusiastic about making a difference and maintaining high levels of customer satisfaction? Then this is your opportunity! We are a dynamic, growing IT team committed to innovation and excellence, and we are looking for an IT Service...
-
Solutions Architect, ISV
3 months ago
København, Denmark Amazon Web Services Full timeJob ID: 2731070 | AWS EMEA SARL (Denmark Branch) DESCRIPTION Are you passionate about guiding top software companies in the Nordics and Baltics in their global innovation and acceleration? Do you want to help our customers adopt agile operation models, build modern SaaS architectures, and help them be at the forefront of their Generative AI transformation?...
-
Customer Technical Services Analyst II-2
3 months ago
København, Denmark Mastercard Payment Services Denmark AS Full timeCustomer Technical Services Analyst II-2 Placering Ballerup Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions,...
-
Technology Consultant
2 weeks ago
København, Denmark SAP SE Full timeTechnology Consultant - BTP Services - EMEA Organization At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a...
-
Enterprise Account Manager-- Sales · Copenhagen
1 month ago
København, Denmark Relesys Full timeAre you experienced with high-level account management and are ready to leave your mark on Relesys' exciting growth journey? Join our dynamic, rocket-paced and newly Private Equity funded scale-up and be a driving force in transforming and propelling us to new heights! As Enterprise Account Manager in Relesys, you will work with some of the most amazing...
-
Service Desk Manager
4 weeks ago
København, Denmark Pandora AS Full timeEnsure a common support process and a unified Service Experience approach across Colleague Support. Ensure a common end user understanding of how to use and where to go for support. Ensure a digitalized modern employee support experience. Ensure unification of stakeholder needs and requirements. Accountabilities: Ensure unification of stakeholder needs and...
-
Manager of Enterprise Sales Development
3 months ago
København, Denmark Trustpilot AS Full timeWe’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust? The Manager of Enterprise Sales Development oversees the Account Development outbound activities for our Enterprise...
