Microsoft Dynamics 365 Finance
3 days ago
We are looking to hire a skilled Business Consultant to engage with both Travel-ISV solutions and standard Dynamics 365 Finance, including but not limited to: Integrations, Finance, Reporting, and Solution architecture practice in general. You will contribute to both ensuring top-level solutions regarding travel-specific functionality and contribute to the utilization of standard functionality within the abovementioned areas. Ideally, you already have experience with Dynamics 365 Finance and are eager to take the next step in your career.
Your Responsibilities
- Supporting our customers with triage and rectifying issues together with the other Business Consultants in the Customer Success Team.
- Take a leading role in managing the customers Issues and initiatives.
- Troubleshoot and resolve issues post-implementation.
- Identify Customer pain points, bottlenecks, and areas of inefficiency in the existing processes and utilization, acting as a trusted advisor.
- Document and maintain overview of relevant customer customizations, special processes and features.
- Provide guidance, and inspiration for additional services.
- Set up new services, additional features, and change requests.
- Lead training sessions for end-users to ensure a smooth transition to the new ERP system/TravelOperations.
- Support, test, and deployment of quarter release internally and with customers.
- Collaborate with the CSM and other teams to ensure that the customers get a smooth transition to their new ERP and Customer Success.
- Collaborate with Customer success managers to identify opportunities.
- Participate in customer meetings and drive monthly status reviews calls with customers, on-site as requested.
- Timely logging of hours in time registration tool.
- Provide guidance, support, and mentorship to other team members.
- Identify, mitigate and escalate potential risks and recurring issues to head of Customer success.
Skills & Requirements
Different profiles can be relevant, but the ideal candidate has the following competencies:
- Pro-active, detailed-oriented, independent, and ambitious.
- Excellent understanding of ERP as a foundation for the technical growth of our customers.
- Preferably experience with Dynamics 365 Finance and Operations.
- Well-developed consulting and communication skills in English (verbal as well as written).
- Enjoys making a difference for our customers and their businesses.
What we offer
We offer an exciting job as a Business Consultant with a focus on offering our travel industry customers the Mid and Back Office solution of the future.
- A unique opportunity to work in a growing company with an international mindset and the aim to be customer-centric in everything we do.
- A start-up culture where things move fast – and opportunities move faster, meaning you can have a great influence in the work.
- An opportunity to work with the newest technology from Microsoft.
- A unique chance to work with very experienced Dynamics professionals that thrive to make customers successful.
- A flexible job that allows you to work from where it makes sense.
- A chance to contribute and have influence in a rapidly growing company that values and recognizes its employees.
- A dynamic environment in a busy workplace – where we also have a great and joyful atmosphere.
Your place of work will be at one of our office locations in Copenhagen, Aalborg, or Halmstad.
About Travel Operations A/S
TravelOperations takes great pride in being extremely professional and ambitious, and we want to be nothing less than the preferred global ERP partner for companies within the travel industry.
However, you can also expect to work in an employee-focused and employee-driven environment, and TravelOperations is committed to investing in our employees, to ensure everyday growth.
TravelOperations has been involved in projects all around the world – from Greenland to Australia and many countries in between. All our clients' solutions are rooted in deep industry expertise, state of the art technology and the desire to make a real difference for our customers. Our clients range from large global travel agencies to airlines and smaller leisure-focused travel agencies.
While each one of our customers is unique, they all focus on selling experiences to their customers. We understand that the needs of the travel industry and its customers are constantly changing. Therefore, our solutions are built to be responsive so that our customers can continually meet their own customers' demands and remain competitive.
Application and Contact
Diversity and Inclusion
At Travel Operations A/S, we believe a diverse working environment will provide better solutions. Thus, we are encouraging all different genders, generations, cultures, sexual orientations, religions, disabilities, and perspectives to apply for the job.
For further information regarding this position, please contact Mette Kemner List at
Otherwise, please submit your application as soon as possible.
We look forward to hearing from you
Seniority levelMid-Senior level
Employment typeFull-time
Job functionFinance, Customer Service, and Information Technology
IndustriesIT Services and IT Consulting, Software Development, and Travel Arrangements
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