Dynamics 365 Finance Support Specialist

2 days ago


Copenhagen, Copenhagen, Denmark Yavica Full time
Functional Consultant - D365 Finance

YAVICA, a leading provider of end-to-end business solutions for real estate visionaries, is seeking an experienced Dynamics 365 Finance (F&O) Consultant to join its support team.

About the Role:

  • We are looking for a motivated and experienced professional who wants to help our customers get the best out of their solution and expand it to fit their needs.
  • You will be responsible for managing a vast portfolio of clients, establishing healthy partnerships, and ensuring optimum functioning of their software.

Key Responsibilities:

  • Review business processes, methods, and training needs of clients and suggest remedial measures.
  • Ensure constant feedback on software performance and difficulties faced by clients to ensure smooth functioning of their business.
  • Improve existing solutions and conduct in-depth Root Cause Analysis to ascertain underlying causes behind issues faced by clients.
  • Develop a strong understanding of customers' businesses to deliver tailored solutions fitting their processes.

Requirements:

  • Fluent in Danish.
  • 5+ years of D365 (FO) consultancy experience working extensively with on-shore and off-shore resources to deliver client solutions.
  • Possess knowledge of Dynamic 365 ecosystem of applications, especially D365 Finance.
  • Strong problem-solving skills and experience collaborating on Incident, Problem, and Change/Release Management.


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