QA & Support Specialist
5 days ago
- Quality Assurance
- Full-time
- Copenhagen, DK
Teton is building AI technology that empowers nurses and frontline care staff to deliver more effective care with less stress. Our solution helps hospitals and care homes maintain critical care standards and patient safety, addressing the global nursing shortage with innovative AI tools.
At Teton, we operate differently from traditional companies, with an unwavering focus on our product and users while rapidly iterating on solutions. In just 2 years, we've developed and commercialized a fully-fledged AI product used by healthcare workers every day in a fast-growing number of hospitals and care homes.
This job is in-person at our office in Copenhagen, Denmark, and will require speaking Danish
Role & Required Skills
The Job
As a QA & Support Specialist, you will play a key role in ensuring the smooth operation of our AI system, having a direct impact in the reliability of a system thats changing healthcare. You will troubleshoot issues, provide external support to customers, communicate internally with engineers, and help drive continuous improvement in our product. Depending on your profile and ambitions, you might take ownership of QA processes and work closely with engineering teams to design and implement testing strategies.
Responsibilities:
- Provide first-line support to customers, resolving issues efficiently.
- Create detailed tickets and investigate system failures, possibly on-site at the customer, and aggregate customer complaints and translate them into actionable product improvements.
- Execute small-scale fixes or suggest technical solutions, and perform on-site fixes when required.
- Maintain an up-to-date "Top 10" list of key issues to focus on.
- Proactively use the product to identify and resolve potential faults before they impact users, and conduct performance test before system go-live at client sites.
To thrive in this role, we believe you have experience with:
- Basic programming skills.
- QA testing and issue tracking using tools such as Linear.
- Basic troubleshooting, both software and hardware.
- Communicating effectively between technical and non-technical teams.
- (Optional) Experience in the healthcare or medical technology field would be a plus.
How is it to work at Teton?
We are a tight-knit, but growing, team of extremely hard-working and talented individuals. The learning curves are steep, and expanding your skill set is encouraged. If you're looking for a corporate environment, this is not the place for you. Instead, Teton is a workplace where you'll get your hands dirty and learn a lot along the way.
What we offer
- All full-time employees at Teton are offered the opportunity to be part of a warrant program (stock options) in the company in addition to your salary.
- A vibrant, collaborative, and learning-focused work environment.
- The chance to work with cutting-edge technology and be a pioneer in AI-driven healthcare solutions.
-
QA Specialist for External Warehouses
6 hours ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full timeAbout the DepartmentSupply Chain QA is responsible for Quality Assurance of and support to Supply Chain activities, including cold chain distribution of Novo Nordisk products worldwide, production planning across the entire Novo Nordisk supply chain, and data management and governance across Novo Nordisk.About the JobWe are looking for a highly motivated and...
-
Warehouse QA specialist
11 hours ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full timeAre you a highly motivated, solution-oriented, and self-confident individual with a passion for working with Quality Assurance in a large organization? Can you transform requirements from the authorities into simple and compliant solutions that are understandable for our stakeholders globally?Do you have experience with supplier management or audits, and are...
-
QA Senior Specialist for QC
4 days ago
Copenhagen, Copenhagen, Denmark AJ Vaccines Full timeVi redder menneskeliv på verdensplan; Vil du være med? Hvis du brænder for at gøre en forskel og sikre kvaliteten af livsvigtige produkter, så er denne stilling måske noget for dig. Vi søger lige nu flere medarbejdere til vores afdeling. Som QA Senior Specialist i QA-afdelingen spiller du en afgørende rolle i vores mission og får mulighed for at...
-
QA Senior Specialist for facilitet og udstyr
11 hours ago
Copenhagen, Copenhagen, Denmark AJ Vaccines Full timeVi redder menneskeliv på verdensplan; Vil du være med? Hvis du brænder for at gøre en forskel og sikre kvaliteten af livsvigtige produkter, så er denne stilling måske noget for dig. Vi søger lige nu flere medarbejdere til vores afdeling. Som QA Senior Specialist i QA-afdelingen spiller du en afgørende rolle i vores mission og får mulighed for at...
-
Kvalitetspecialist til QA-afdeling
4 days ago
Copenhagen, Copenhagen, Denmark AJ Vaccines Full timeVi søger en erfaren QA-specialist til at støtte vores arbejde med at sikre høj kvalitet af livsvigtige produkter.Jobbet omhandler:Godkendelse af GMP-dokumentation, inkl. URS/IQ/OQ/PQ og risikovurderingerStyret af QA-faciliteter og udstyr i samarbejde med QA-teametSamtlig else: QA-support, spørgsmål efter dato Hvem er vi?AJ Vaccines er en virksomhed som...
-
Senior QA Specialist for Livsvigtige Produkter
7 hours ago
Copenhagen, Copenhagen, Denmark AJ Vaccines Full timeStillingen omhandler også:Det primære formål er at udrede leverancer af medicinalprodukter, som understøtter komplette services til hele lifecyklen, herunder design, udvikling, manufacturing, distribution og samlepakning. Afleveringen af medicinske produkter sker ofte i former af lysekasser med nøglekomponenter.Din rolleHar stor viden om QA-processen og...
-
Medical device QA/RA specialist
5 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeDo you have a flair for product quality? And are you curious to see if you can put your QA/RA experience to work and place our products in new markets? Maybe you have been working with product registrations for a while and now you would like to work more holistically with every part of a QMS system. Maybe you are a seasoned QA specialist that would like to...
-
CV/QA Specialist, Copenhagen, Denmark
6 days ago
Copenhagen, Copenhagen, Denmark emagine Consulting AS Full timeJoin our team as a QA/CV Sourcing Specialist in Copenhagen, Denmark Are you ready to drive impactful changes for some of the top-tier IT freelancers in Denmark and across Europe? Come aboard our dynamic Sourcing Back Office team and step into the role of a QA/CV Sourcing Specialist in the rapidly expanding IT industry As a QA/CV Sourcing Specialist, your...
-
QA Portfolio Manager
5 days ago
Copenhagen, Copenhagen, Denmark Aj Vaccines AS Full timeWe are seeking an experienced QA Portfolio Manager to join our team at Aj Vaccines A/S. As a key member of our Quality Assurance department, you will be responsible for shaping and developing a new role that aligns with our strategic objectives.In this position, you will oversee the QA project portfolio, ensuring effective management and alignment with...
-
QA Professional
11 hours ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full timeJob DescriptionWe are seeking a highly skilled QA Professional to join our team at Novo Nordisk A/S. As an Advanced QA Professional, you will be responsible for ensuring best-in-class quality assurance in the qualification of facilities and equipment used for GMP production of APIs for clinical studies.About the RoleYou will identify and contribute to...
-
QA Senior Specialist i Kvalitetskontrol
7 hours ago
Copenhagen, Copenhagen, Denmark AJ Vaccines Full timeUdredning af livsvigtige produkters kvalitetAfdelingens rolleI AJ Vaccines' afdeling søger vi en erfaren Kvalitetsleder for Faciliteter og Udstyr, som kan bidrage til at sikre udviklingen af virksomheden. Som senior specialist vil du være ansvarlig for kvalitetsafhandlinger indenfor faciliteter og udstyr, samt samarbejde med andre afdelinger omkring drift...
-
End-to-End Salesforce QA Specialist
4 days ago
Copenhagen, Copenhagen, Denmark Trustpilot AS Full timeAbout the JobWe're looking for a highly skilled Salesforce QA specialist to join our team. As a key member of our creative team, you will be responsible for conducting end-to-end testing of Salesforce software, Zuora, and payment gateways to ensure seamless integration and functionality across our systems.Main Responsibilities:Test Salesforce software,...
-
QA / QC Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Eupry Full timeEupry Copenhagen, Capital Region of Denmark, Denmark Eupry is a leader in temperature monitoring solutions for GxP industries, ensuring compliance with Good Distribution Practice (GDP), Good Manufacturing Practice (GMP), and Good Laboratory Practice (GLP) requirements. We are seeking a dedicated and detail-oriented QA / QC Specialist to join our team and...
-
QA Lean Partner
6 days ago
Copenhagen, Copenhagen, Denmark Aj Vaccines AS Full timeWe are offering an unique opportunity for an innovative QA LEAN Partner to establish and develop a new role within our Quality Assurance department. In this position, you will have the freedom to shape and define this role from the ground up, working closely with senior leadership to influence the direction of quality assurance processes. Reporting directly...
-
QA Lean Partner
6 days ago
Copenhagen, Copenhagen, Denmark AJ Vaccines Full timeWe are offering a unique opportunity for an innovative QA LEAN Partner to establish and develop a new role within our Quality Assurance department. In this position, you will have the freedom to shape and define this role from the ground up, working closely with senior leadership to influence the direction of quality assurance processes. Reporting directly...
-
Copenhagen, Copenhagen, Denmark Chr. Hansen Holding AS Full timeAt Chr. Hansen Holding A/S, we are committed to bettering our world with biology.Career Opportunities: Senior Specialist for Customer Support Requests and Stakeholder ManagementIn this role, you will be responsible for ensuring great customer support on a global level by collaborating closely with 4 other team members and 80 Local Business Supporters...
-
Process Excellence Specialist
5 days ago
Copenhagen, Copenhagen, Denmark Aj Vaccines AS Full timeAj Vaccines A/S is committed to delivering high-quality products to patients around the world. We are seeking a talented Process Excellence Specialist to join our Quality Assurance team. In this role, you will have the opportunity to shape and develop a new role that aligns with our strategic objectives.As a Process Excellence Specialist, you will oversee...
-
Medical device QA/RA Consultant
5 days ago
Copenhagen, Copenhagen, Denmark The HubDanske Bank Full timeThis is a temporary consultancy position to support while we search for a permanent hire Do you have a flair for product quality? And are you curious to see if you can put your QA/RA experience to work and place our products in new markets? Maybe you have been working with product registrations for a while and now you would like to work more holistically...
-
Supply Chain QA Expert
6 hours ago
Copenhagen, Copenhagen, Denmark Novo Nordisk AS Full timeJob OverviewAs a Warehouse Quality Assurance Specialist within our Supply Chain QA department, you will play a crucial role in ensuring the quality level at Novo Nordisk external warehouses. Your primary responsibility will be to drive the Quality agenda and ensure compliance with regulatory requirements and Novo Nordisk QMS during the implementation of new...
-
Manager, QA GMP
5 days ago
Copenhagen, Copenhagen, Denmark Genmab Full timeAt Genmab, we're committed to building extraordinary futures together, by developing antibody products and pioneering therapies that change the lives of patients and the future of cancer treatment and serious diseases. From our people who are caring, candid, and impact-driven to our business, which is innovative and rooted in science, we believe that being...