Customer Supporter

21 hours ago

Kolding, Denmark Flügger group AS Full time

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Flügger er en stolt leverandør til malerfaget og kvalitetsbevidste forbrugere. Vi går forrest i bevægelsen mod en grønnere byggeindustri og støtter den professionelle maler gennem partnerskaber, kvalitetsprodukter og inspirerende design. Vores opgave er at udvikle, producere, markedsføre og sælge maling, træbeskyttelse, tapet, malerværktøj og meget mere i professionel kvalitet, samtidig med at vi hjælper vores kunder med at finde de bedste løsninger. Vi er først tilfredse, når vores kunder er tilfredse.

Brænder du for at skabe succes sammen med andre? Trives du bedst i et miljø, hvor daglig sparring med højt kvalificerede kolleger støtter din udvikling? Står du klar til at hjælpe kolleger og kunder? Hos os får du masser af erfaring og bliver en vigtig spiller i at levere service i topkvalitet.


I Flügger har vi meget at være stolte af: Vores dybe rødder, vores kærlighed og respekt for malerfaget, vores faglige kompetencer og vores gode produkter. Vi har en lang historie og meget at værne om i fremtiden, så Flügger også fremover står stærkt på markedet. Vores Product og Customer Support-afdeling er en central spiller i den mission.

Dine opgaver vil variere og bestå af alt fra telefonisk support vedr. priser, leveringer og sortiment til administrative opgaver på markedskontoret i Kolding, hvor du også skal sidde fysisk. Arbejdstiden vil være mandag til torsdag 7:30-15:30 fredag 7:30-15:00.

Dine arbejdsopgaver vil blandt andet være, at:

  1. Yde professionel produktfaglig support til vores kunder, samt til dine kolleger ude i butikkerne pr. telefon og mail
  2. Indsamle og formidle bruger- og produktteknisk viden til såvel professionelle som glade amatører
  3. Støtte ved planlægning og afholdelse af arrangementer og events
  4. Håndtere alle slags forespørgsler, såsom tilbud, reklamationer, ordrebehandling mm.

Derudover løser vi generelle supportopgaver som sparring med vores butikker vedr. ordrer og leveringer, problemløsning ved godssøgning og opfølgning på transporter, henvendelser fra kunder og meget, meget andet.

Vi forestiller os, at du har relevant erfaring med vores produkter og services og har lyst til at bruge dine erfaringer i en supportstilling hos os. Du har masser af energi og trives med mange forskellige opgaver med korte deadlines i et miljø med fart over feltet. Du sætter en stor ære i at hjælpe dine kolleger med at levere hurtigt og professionelt.

Sidst, men ikke mindst har du et godt humør og et udpræget service-gen. Du har øje for forbedringer, og er ikke bange for at komme med gode idéer til alt fra interne processer til vores kommunikation med forretningen. Flügger er nemlig stedet, hvor gode idéer forfølges.

Som person besidder du følgende kompetencer og erfaringer:

  1. Du har erfaring med kundeservice eller erfaring med lignende opgaver fra en butik
  2. Det er en fordel, hvis du har erfaring fra byggebranchen, men det er ikke en forudsætning
  3. Det er en fordel, hvis du har erfaring med AX og Hubspot, resten af vores systemer skal vi nok lære dig op i
  4. Kvalitetsbevidsthed, udadvendthed og en høj sans for service
  5. Du arbejder struktureret og trives med praktiske opgaver
  6. Du er nysgerrig, tillidsskabende og god til at formidle.

Du kan løse opgaver selvstændigt, men forstår at dele viden og arbejde som en del af et team. Du udviser et køligt og roligt overblik - også når det går stærkt. Og ikke mindst besidder du gode kommunikationsevner - både skriftligt og mundtligt - på dansk og også gerne på engelsk.

Send os dit CV og en motiveret ansøgning hurtigst muligt, og senest den 30. januar 2025. Vi holder løbende samtaler, da vi ønsker opstart snarest muligt.


Ansøgningsfrist: 30. januar 2025
Arbejdsplads: Kolding

Beskæftigelsesgrad: Fuldtid
Varighed: Tidsbegrænset frem til 31. juli 2025
Stilling: Customer Supporter (Vikariat)

For mere information
Kontakt: Lasse Rasmussen
E-mail:
Telefon: (+45) 27532790

I Flügger ser vi udelukkende på kombinationen af personlige og faglige kompetencer og kvalifikationer, når vi vurderer kandidaters egnethed. Vi værdsætter mangfoldighed og individets ret til at være sig selv med lige muligheder.

Flügger Group er en international børsnoteret virksomhed med en omsætning på ca. 2,2 milliarder DKK og ca. 1700 medarbejdere på tværs af grænser. Vi er en familiegrundlagt og -ledet virksomhed, stor nok til at gøre en forskel, men stadig lille nok til at bevare vores entreprenørånd. Vores team består af dedikerede og dygtige mennesker, der virkelig engagerer sig og opbygger en uovertruffen ekspertise indefra .

At arbejde hos Flügger
Vi er en uformel, jordnær arbejdsplads med høje ambitioner, og vi stræber konstant efter at forbedre både os selv og vores forretning. Vores medarbejdere er selve kernen i virksomheden og nøglen til vores fortsatte succes. Når vores medarbejdere vokser, vokser Flügger, og løbende udvikling har derfor høj prioritet i Flügger.
Vores hovedkontor ligger i Danmark, men du vil opleve, at vi også har stillinger i Sverige, Norge, Polen, Island og Kina. Vi er stolte af vores internationale udsyn, og det er vigtigt for os at skabe en kultur med mangfoldighed, trivsel og godt samarbejde på tværs af afdelinger i hele Flügger. Vi tror på, at et mangfoldigt team fremmer kreativitet og skaber succes.

Er du klar til en farverig karriere hos Flügger?
Når du arbejder hos Flügger Group, er du med til at bringe farve og glæde ind i utallige kundeprojekter, uanset om det er i byrum eller i private hjem. For os handler det ikke kun om maling og maleprodukter; Det handler om at give vores kunder professionel rådgivning og den rigtige løsning, der garanterer et vellykket resultat.
Så hvis du brænder for at gøre en forskel, og du trives i et miljø, der er kendetegnet ved stærkt samarbejde, så vil vi meget gerne høre fra dig

#J-18808-Ljbffr

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