Global AI Solutions Analyst @ UNDP

2 days ago

København, Denmark Cyber Crime Full time
UNDP

UNDP works to eradicate poverty and reduce inequalities through the sustainable development of nations, in more than 170 countries and territories.

Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Office/Unit/Project Description

The United Nations Development Programme (UNDP) Office of Information Technology and Management (ITM) is the organization’s primary provider of high-quality products of ICT systems and Green Energy services to a global network of 155+ country offices and UNDP partners worldwide. The mission of the ITM Smart Infrastructure Services is to “Create Smart Facilities, build local Capacity and Inspire and Movement”, which guarantees efficient, innovative, and sustainable management of technologies for UN facilities, and consistency with Sustainable Development Goals (SDGs).

The UNDP ITM unit in Copenhagen is growing its team to bolster the support of their Global IT Operation using Artificial Intelligence (AI) technologies. The office is focusing on using AI and Machine Learning (ML) to enhance and automate various aspects of IT Operations and support of Smart Facilities projects.

The Global AI Solutions Analyst (Artificial Intelligence for IT Operations) is responsible for leveraging AI and ML technologies to automate and optimize IT operations, enhance system performance, and proactively manage incidents. The Global AI Solutions Analyst plays a crucial role in bridging the gap between IT operations and data science by integrating AI into IT infrastructure to improve efficiency, predict issues, and reduce manual effort.

Scope of Work

  • AI-powered monitoring and alerting: develop and build AI/ML functionalities into the existing NMS to detect anomalies and irregularities in system behavior and ensure that the NMS generates smart alerts based on the severity and root cause of incidents.
  • Automation of IT Operations: develop automated workflows that can respond to common IT issues without manual intervention with AI-driven self-healing mechanisms.
  • Predictive Analytics for IT Operations: develop AI models that predict future system failures, performance degradation, or resource bottlenecks before they occur.
  • Security and Compliance Monitoring: use AI models to monitor IT systems for potential security threats and ensure compliance with security regulations.
  • Visualization and Reporting: create dashboards and visualization tools that display key operational metrics and generate reports based on AI-driven analytics.
  • Documentation and continuous improvements: write documentation related to the development of AI-driven IT support operations and monitor compliance with corporate standards.
  • Facilitate knowledge and capacity building: participate in knowledge networks and communities of practice on project related issues.
  • The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

  • On a day-to-day basis, the Global AI Solutions Analyst will be working with and directly reporting to the Manager of Smart Infrastructure and Connectivity Unit (SICU) and Software Development Specialist in SICU.
  • The Global ICT Advisor/Chief of SIS has the overall responsibility to guide the team.
  • Progress reporting will be done in the monthly team meeting and also Weekly SICU meetings.

Expected Demonstration of Competencies

Core Competencies

  • Achieve Results: Plans and monitors own work, pays attention to details, delivers quality work by deadline.
  • Think Innovatively: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements.
  • Learn Continuously: Open-minded and curious, shares knowledge, learns from mistakes, asks for feedback.
  • Adapt with Agility: Adapts to change, constructively handles ambiguity/uncertainty, is flexible.
  • Act with Determination: Shows drive and motivation, able to deliver calmly in face of adversity, confident.
  • Engage and Partner: Demonstrates compassion/understanding towards others, forms positive relationships.
  • Enable Diversity and Inclusion: Appreciate/respect differences, aware of unconscious bias, confront discrimination.

Required Education, Experience, Skills and Competencies

Minimum Education requirements:

  • Advanced university degree (Master’s Degree or equivalent) in Electronic Engineering, Computer Science, Data Science or related field is required. Or a first-level university degree (bachelor’s degree) in the areas mentioned above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.
  • Holding any industrial certificates such as CCNA, CMNO, CompTIA A+, CompTIA Network+, CompTIA Security+, CISSP, CEH, CISM, PRINCE2/ITIL/PMP/ISO20000 will be an added advantage.

Minimum years of relevant work experience:

Minimum of 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant work experience, preferably in the area of IoT/IT and Digital Twin field or relevant is required.

Required skills:

  • Experience in IT Operations, Network Management/Monitoring System, and Advanced AI technologies such as Generative AI and Generative models.

Required Language(s):

  • Fluency in English is required.
  • Fluency in one or more additional UN languages will be an asset.

Disclaimer

UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience, and educational requirements.

UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

#J-18808-Ljbffr

  • * Global AI Solutions Analyst External Post level IPSA-9 Apply by Feb-3-25 Agency UNDP Copenhag[...]

    2 days ago

    København, Denmark UN News Full time

    Background Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’...

  • Communications Intern

    6 days ago

    København, Denmark United Nations Development Programme Full time

    Communications Intern (Finnish Speaking) Location: Type of Contract: Internship Starting Date: 01-Aug-2024 Application Deadline: 28-May-24 (Midnight New York, USA) Duration of Initial Contract: 6 Months Languages Required: Fluency in spoken and written Finnish and English is required. Background As the lead UN development agency, UNDP supports countries in...

  • Sales Executive – AI Governance

    7 days ago

    København, Denmark 2021.ai ApS Full time

    Are you passionate about sales and excited about achieving ambitious goals ? If so, you might be the new colleague 2021.AI is looking for! 2021.AI is seeking a highly motivated and experienced Sales Executive to join our team. The successful candidate will be ready to demonstrate sales excellence to drive revenue growth and customer acquisition. About you ...

  • Operations Associate

    7 days ago

    København, Denmark United Nations Development Programme Full time

    Operations Associate (NPSA6, Short-Term, Office-Based) UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence. UNDP does not tolerate sexual...

  • Generative AI Engineers

    4 days ago

    1577 København V, Denmark Danske Bank Full time

    Are you ready to shape the future of banking? Then join us at the forefront of technological innovation, harnessing the power of Generative AI to revolutionize internal processes within the Risk and Compliance organization. Your journey into the future of banking starts here! Danske Bank is seeking a Generative AI Engineer (Full-Stack Developer) with a keen...

  • 2025 Global Private Bank

    7 days ago

    København, Denmark J.P. Morgan Full time

    2025 Global Private Bank - Advisor Analyst Training Program - Copenhagen Overview If you enjoy building relationships and helping develop innovative solutions while working in a fast-paced environment, then we have the role for you. Our advisors help clients achieve their financial goals by delivering the right solutions and services across our...

  • AI Infrastructure Engineer

    7 days ago

    København, Denmark Teton.ai Aps Full time

    Software Development Full-time Copenhagen, DK About Us At Teton, we are redefining the role of healthcare workers through cutting-edge AI technology. Facing a global nursing shortage, our solutions offer vital support to overburdened health systems. With over 800 patient rooms across 3 countries already benefiting from our technology, we are aiming to...

  • Intern - Human Resources Reporting, Learning and Recruitment External Post level Apply by Jul-3[...]

    6 days ago

    København, Denmark United Nations Development Programme Full time

    Intern - Human Resources Reporting, Learning and Recruitment Location : Type of Contract : Internship Starting Date : 16-Sep-2024 Application Deadline : 03-Jul-24 (Midnight New York, USA) Duration of Initial Contract : 6 months Languages Required : Expected Duration of Assignment : 6 months UNDP is committed to achieving workforce diversity in terms of...

  • 8 Internship positions

    6 days ago

    København, Denmark United Nations Development Programme Full time

    8 Internship positions - People Development, People for 2030 Strategy Location : Type of Contract : Internship Starting Date : 15-Feb-2025 Application Deadline : 18-Dec-24 (Midnight New York, USA) Duration of Initial Contract : 6 months Languages Required : Expected Duration of Assignment : 6 months UNDP is committed to achieving workforce diversity in terms...

  • Freelance Accounting Consultant

    7 days ago

    København, Denmark Mindrift Full time

    Mindrift Copenhagen, Capital Region of Denmark, Denmark 4 weeks ago Be among the first 25 applicants About The Company Welcome to Mindrift — a space where innovation meets opportunity. We're a pioneering platform dedicated to advancing the field of artificial intelligence through collaborative online projects. We focus on creating data for Generative AI,...

  • Product Analyst for Data Products CoE

    7 days ago

    1577 København V, Denmark Danske Bank Full time

    We are seeking an experienced Data Product Analyst / Designer with a robust background in data analysis and business analysis to join our Data Products CoE team. In this role, you will be heavily involved in the design and development of data-driven products and standards that enhance our banking services. As part of a team operating in a federated agile...

  • AI Developer

    3 days ago

    København, Denmark Karnov Group Denmark AS Full time

    About the job Are you motivated by working with a database of interesting content full of untapped AI potential? Are you interested in playing a crucial role in developing and deploying AI systems? Then come join us and be part of our super exciting AI journey where we continuously improve our AI legal Assistant, KAILA, which we launched in September 2024!...

  • Portfolio Analyst for Data Products CoE

    7 days ago

    1577 København V, Denmark Danske Bank Full time

    Danske Bank is seeking an experienced Portfolio Analyst with a solid background in business analysis and extensive experience in data management. As a Portfolio Analyst, you will have the crucial task of refining requests into documented, build-ready use cases. This role involves maintaining a comprehensive portfolio view of Danske Bank’s product...

  • Business Analyst

    7 days ago

    København, Denmark Pandora AS Full time

    Are you passionate about bridging business and technology? Do you want to be a part of the world’s leading jewelry company while putting your training and prior experience into use? If yes, then we have an exciting opportunity for you! You will contribute in building global Business Intelligence solutions and work in an international organization of can-do...

  • Senior Digital Architect, Information Security

    7 days ago

    København, Denmark Genmab AS Full time

    Senior Digital Architect, Information Security (AI/ML) At Genmab, we’re committed to building extraordinary futures together, by developing antibody products and pioneering therapies that change the lives of patients and the future of cancer treatment and serious diseases. We believe that being unique, determined, and authentic is essential to fulfilling...

  • AI & Data Ethics Governance Manager

    7 days ago

    København, Denmark APM Terminals Full time

    Job Title: AI & Data Ethics Governance Manager Location: Denmark Job Level: JL4 Are you ready to impact an industry? Are you passionate about unlocking business value with data and lead the charge in responsible AI building trust with our customers and employees? Join our extraordinary team of seasoned business and technology leaders, alongside highly...

  • Data Analyst Copenhagen

    7 days ago

    København, Denmark Globant Full time

    Company: sistemasgl We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect. Vertic, Globant division is currently looking for a Data Analyst to join its Globant GUT Strategy Studio in...

  • Tech-Savvy Principal Business Analyst

    7 days ago

    København, Denmark Danske Bank Full time

    Ready to Shape the Future of Banking? Join Danske Bank's innovative Digital Transformation and Data Management Team as a Senior Business Analyst! Be at the forefront of technological innovation, harnessing the power of emerging technologies like Generative AI, Automation, and more to revolutionize internal processes within our Risk and Compliance...

  • Staff AI Engineer

    7 days ago

    København, Denmark Normal Computing Corporation Full time

    Normal Computing. Incredible Opportunities. At Normal, we're rewriting AI foundations to advance the frontier of reasoning and reliability in the real world. At the center of our mission is bridging artificial intelligence to the most sensitive industrial and advanced manufacturing applications around the globe. We are tackling these problems with a mix of...

  • Senior Subscription and Payment Analyst

    7 days ago

    København, Denmark The HubDanske Bank Full time

    Veo is a global leader in AI-based sports camera technology. Our innovative, fully automatic camera solution enables sports teams to record matches and training sessions without a camera operator. We’re democratizing the world of sports by granting video analysis for teams on all levels—a privilege that used to be only for the few. More than 40,000 clubs...