Revenue Enablement Manager Revenue Operations · · Hybrid Remote

1 day ago


København, Denmark Puzzel AS Full time

Revenue Enablement Manager
UK, Copenhagen, Oslo or Amsterdam

Puzzel: The Low-Down

Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and operational efficiency.

With 25 years’ experience since our foundation in Norway, we’re already #1 in the Nordics, growing rapidly in the UK and expanding into the Netherlands and Finland in 2024, but our ambition is to become the clear European market-leader in the coming years.

Why we’re proud

  • 2024 CX Awards Winner, ‘Best Mid-Market Contact Center Platform ’
  • Puzzel was recognised as the 'most innovative European-founded CCaaS provider ' and top 3 globally by Frost & Sullivan in 2023
  • Best Practices Company of the Year 2023
  • Consistently high Glassdoor rating
  • 2023 customer NPS score of 37
  • Puzzel places high importance on work-life balance and flexible working hours - as recognised by Flexa , placing 25th out of all companies they partner with in 2023
  • We are working with Mercer on salary benchmarking, to ensure pay equality and market competitiveness

Key Data Points

  • €50m revenue in FY 2023 (up from €45m in 2022)
  • Currently ~295 employees
  • Used by more than 1100 businesses across 40 countries
  • Servicing ~60,000 customer service agents on a daily basis + 800 million customer interactions yearly

What you'll do

The Revenue Enablement Manager will be responsible for equipping our sales team with the tools, resources, and training they need to effectively sell Puzzel’s solutions. This role involves close collaboration with sales, marketing, and product teams to ensure alignment and drive sales performance.

Key Responsibilities:

  • Develop and implement a comprehensive revenue enablement strategy.
  • Create and manage sales training programs, including onboarding for new hires.
  • Design and distribute revenue enablement materials such as playbooks, presentations, and competitive analysis.
  • Collaborate with marketing to ensure sales materials are aligned with current campaigns and messaging.
  • Analyze sales performance data to identify areas for improvement and measure the effectiveness of enablement initiatives.
  • Provide ongoing support and coaching to the sales team.
  • Stay up-to-date with industry trends and best practices in revenue enablement.
  • Develop and deliver learning and development programs to enhance the skills and knowledge of the sales team.
  • Assess training needs and create customized learning paths for individual team members.
  • Implement continuous learning initiatives to ensure the sales team remains knowledgeable about new products, services, and market trends.

The must haves

  • 5+ years of experience in revenue enablement, e-learning content creation for sales, sales operations, or a related role.
  • Strong understanding of sales processes and methodologies (MEDDPICC).
  • Excellent communication and presentation skills.
  • Proven experience in competitor analysis for battlecards, feature ROIs and USP creation.
  • Experience with a complex SaaS product portfolio.
  • Ability to work collaboratively across departments.
  • Analytical mindset with the ability to interpret sales data and metrics.
  • Experience in learning and development, including designing and delivering training programs.

The nice to haves

  • Experience with a smaller SaaS vendor (


  • København, Denmark Puzzel AS Full time

    Revenue Enablement ManagerUK, Copenhagen, Oslo or Amsterdam Puzzel: The Low-Down Puzzel is a leading provider of cloud-based contact center solutions, empowering businesses to deliver exceptional customer service. Our platform combines omnichannel contact center, workforce management, and AI-driven analytics to optimize customer interactions and...


  • København, Denmark Talenthance Full time

    Talenthance is a people analytics business that helps companies make superior people decisions. We offer a suite of products and services, all with a focus of empowering leaders to make people decisions with data. We launched this company in the second half of 2024 and have great commercial traction. As a result of the success we enjoy, revenue operations is...


  • København, Denmark Ardoq LLC Full time

    Who We Are At Ardoq, we are committed to building a diverse and inclusive workforce, which has helped make Ardoq the Bold, Caring, and Driven company it is today. We pride ourselves on being an equal opportunity employer. We’re a fast-growing scale-up. Our SaaS platform helps customers plan and implement successful change across their organizations while...


  • København, Denmark SYBO Games Full time

    Senior Product Manager, Economy & IAP Want to own and immediately impact the game economy on the world's most downloaded game? Look below if you're up for the challenge! Apply now! We usually respond within two weeks. SENIOR PRODUCT MANAGER, ECONOMY & IAP SYBO is growing. We’re releasing new games, building on the massive success of Subway Surfers as the...


  • København, Denmark TwentyThree ApS Full time

    The Role: We’re looking for a Part-Time Revenue Operations Associate to join our RevOps team. If you’re someone who enjoys making processes smoother, working with data, and supporting teams to do their best work, this role could be perfect for you. You'll be a supporting hand in our team's everyday effort to help out our Client Directors, Sales, and...

  • Chief Revenue Officer

    4 months ago


    København, Denmark The HubDanske Bank Full time

    TimeLog is a leading Professional Services Automation (PSA) software, dedicated to helping professional service organizations, streamline business processes and boost productivity. TimeLog fills the GAP between Consultants, Project Managers and the Finance Department in the consulting business, empowering Project Managers to manage project financials in a...


  • København, Denmark Secomea Inc. Full time

    As our new Partner Account Manager, you'll be responsible for managing and developing strategic relationships with our existing and prospecting partners within the IT and OT market. You will work closely with partners to drive sales, increase market share, and ensure mutual success. This role requires a strategic thinker with excellent communication skills...


  • København, Denmark Fjahgogames Full time

    Entrepreneurial Tech Lead (Contract + Revenue Share) Fjahgogames, Copenhagen, Capital Region of Denmark, Denmark Fjahgogames is looking for a tech partner with entrepreneurial drive to engage in the development of our casual puzzle title Solitaire Grove . The role is currently unpaid, but will convert to a paid contract role with an attractive revenue share...


  • København, Denmark Scandic Hotels Group Full time

    Brænder du for tal, strategi og optimering og har du lyst til at være en del af det danske Revenue Management Team hos Nordens førende hotelkæde? Så tror vi på, at du er vores nye Revenue Manager med interesse for analyse og tal på Scandic Support Office i København. Vi søger en energisk, udadvendt og kompetent Revenue Manager til Scandic Danmark....


  • København, Denmark Standby.dk Full time

    (DK) Revenue Manager, Scandic Hotel A/S – Support Office, København Brænder du for tal, strategi og optimering og har du lyst til at være en del af det danske Revenue Management Team hos Nordens førende hotelkæde? Så tror vi på, at du er vores nye Revenue Manager med interesse for analyse og tal på Scandic Support Office i København. Vi søger en...


  • København, Denmark Secomea group Full time

    As our new Partner Account Manager, you'll be responsible for managing and developing strategic relationships with our existing and prospecting partners within the IT and OT market. You will work closely with partners to drive sales, increase market share, and ensure mutual success. This role requires a strategic thinker with excellent communication skills...

  • Revenue Growth Manager

    4 months ago


    København, Denmark L'oreal Usa Full time

    Calling all innovators, disruptors, and dreamers! Join L’Oréal, the world's #1 beauty company present in over 150 markets. For over 100 years, we’ve been transforming, fueled by data, tech, innovation, and science. Together, we solve complex challenges at scale, while staying true to our commitments to society and the planet. Do you want to be...

  • Leads Manager

    4 months ago


    København, Denmark Cookie Information Full time

    Leads Manager MarketingOverview Experienced Leads Manager with a passion for privacy products - join our fast-growing tech company! About us: Cookie Information provides a Consent Management Platform (CMP), used on websites worldwide. We are one of the fastest-growing Danish companies, doubling our customer base annually for several years. In November 2023,...


  • København, Denmark Miinto Group Full time

    We are looking for a driven Team Lead to take charge of the Finance Transformation Team ensuring seamless, efficient and accurate financial operations for our +1000 partners providing the goods for sale in Miinto’s 13 markets. If you are passionate about optimising processes, working with data, and combining financial and commercial expertise to drive...


  • København, Denmark Apsis - an Efficy company Full time

    Large company with great ambitions and close relations efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer...


  • København, Denmark Apsis - an Efficy company Full time

    Large company with great ambitions and close relations efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer...

  • Head of Product

    1 day ago


    København, Denmark Apsis - an Efficy company Full time

    Large company with great ambitions and close relations efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer...


  • København, Denmark SUPERB Full time

    About Superb: Superb is the world’s #1 Guest Experience Management platform collecting all the tools to run a restaurant while collecting guest data to provide personal experiences, build guest relationships, increase retention and maximize revenue. Superb created the Guest Experience Management category and is on a mission to change the way restaurants...


  • København, Denmark LanguageWire Full time

    Are you passionate about commercial excellence and motivated by driving efficient commercial processes and leading projects supporting business growth and profitability? Yes? You should definitely read on! The Role You’ll Play As a Commercial Excellence Manager, you will play a pivotal role in shaping the direction of our business by optimizing our...


  • København, Denmark Monta Full time

    Do you want to help the world EV better? We are on the lookout for an experienced Engineering Manager who can lead our Internal Tooling and Automations team. The Internal Tooling and Automations team is tasked with utilizing technology to provide easy to use, scalable, high performance and delightful tools so that our colleagues across the business can...