Service & Aftersales Consultant

4 days ago


Copenhagen, Copenhagen, Denmark Telia Full time

Vil du være med på holdet og med til at gøre en forskel for vores erhvervskunder? Give god sparring, så vores kunder har de bedste og rigtige produkter til dem og deres behov? Sikre at de får den hjælp, de skal bruge, når de har spørgsmål om alt lige fra regninger til ændringer af deres services og produkter? Så skal du helt sikkert læse videre

I Telia er kunden omdrejningspunktet for alt hvad vi gør. Vi sætter kunden i centrum og via vores unikke og professionelle kundeservice, giver vi kunden tryghed og tillid med på vejen. Du bliver en del af et fantastisk engageret team, der hver dag løfter i flok og skaber de bedste rammer for hinanden og kollegerne i organisationen. Vi bruger meget tid med kunderne, enten via. telefonen, mailbesvarelser eller kundebesøg.

Teamet har et tæt samarbejde med hele Enterprise forretningen, for at sikre den bedste kunderejse. Den daglige dialog med vores kolleger, skaber fremdrift for den gode udvikling inden for automatisering af opgaver, simplificering af processer og et samlet stærkt samarbejde på tværs.

Du er den helt rigtige for os hvis du…

  • Brænder for at tale med kunder og yde den bedste service hver gang
  • Er proaktiv og arbejder struktureret og effektivt, med fokus på kunden
  • Er ansvarsbevidst, fleksibel og kan arbejde selvstændigt
  • Opsøger viden og deler ud af dine erfaringer
  • Bidrager til at skabe et godt samarbejde og høj trivsel i afdelingen
  • Trives med at arbejde i et team, hvor vi hjælper og udvikler hinanden, og har en stor passion for kunden og opgaverne
  • Har erfaring fra kundeservice/servicebranchen og har flair for at arbejde i IT-systemer
  • Skriver og taler dansk på højt niveau og du begår dig med lethed i engelsk

Hvad kan vi tilbyde dig?

  • Et uformelt arbejdsmiljø med viljen og evnen til at være en fælles succes
  • En dynamisk og social arbejdsplads med tillid og ansvar i fokus
  • Grundig oplæring, så du er klar til at tage ansvar overfor vores kunder
  • En arbejdsplads med høj produktivitet og klare mål
  • Fuldtidsstilling hvor arbejdstiden ligger mellem 8:00-17:00
  • Fast løn, bonusordning, pension, helbredssikring samt frokostordning
  • Personaleforening med arrangementer for både kolleger og familie, fitnesscenter og meget mere
  • Gode udviklingsmuligheder og fokus på din personlige udvikling.

Mere end bare et job
Uanset hvilken slags stilling du søger, vil vi give dig de værktøjer og den støtte, du har brug for, for at vokse både som professionel og som person, hos os. Vi kan tilbyde dig din næste store mulighed i en kreativ og motiverende organisation, hvor alle kan være sig selv med lige adgang til muligheder. Vi respekterer og værdsætter mangfoldigheden hos mennesker. Ud over et attraktivt og inkluderende arbejdsmiljø, muliggør vi også fleksibilitet og tilbyder en bred vifte af medarbejderfordele.

Interesseret?
Hvis du har lyst til at blive en del af i vores team, så skynd dig at ansøge Vi læser ansøgninger løbende og vil muligvis besætte stillingen inden ansøgningsfristen.

Hvis du vil vide mere om jobbet eller har et spørgsmål, er du velkommen til at kontakte mig, Una Hrnic, Head of Large Business Service, på mail

Ansøgningsfrist: 22. september

Velkommen til Telia – Home to your next big opportunity
Telia Mobil Danmark A/S is part of Norlys - Denmark's largest integrated energy and telecommunications group. We are owned by more than 800,000 cooperative members and supply energy, charging points, TV, internet and mobile telephony to Danes. 4,300 employees in Silkeborg, Aarhus, Aalborg, Esbjerg and Copenhagen fight for a green and digital Denmark.

#J-18808-Ljbffr

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