Support Specialist

7 days ago


Copenhagen, Copenhagen, Denmark Roman Health Pharmacy LLC Full time

We're seeking a dedicated Customer Experience Consultant to join our part-time team, supporting hundreds of thousands of users worldwide. As the primary point of contact for customers, you'll engage via telephone, online chat, and email, providing tailored assistance with using Planday and offering best practices for scheduling and administration.

Your responsibilities will include analyzing and troubleshooting issues, collaborating with our product/engineering team, and identifying creative solutions to meet our customers' needs. To succeed in this role, you'll need to possess excellent communication skills, a customer-centric approach, and a proactive problem-solving mindset.

As a valued member of our team, you'll enjoy a dynamic work environment, opportunities for growth and development, and the chance to make a real impact on the lives of our customers.


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