Customer Service Ambassador

3 days ago


Copenhagen, Copenhagen, Denmark Tamigo Full time

We're looking for a highly skilled Customer Service Ambassador to join our team at Tamigo. As a key representative of our brand, you will be the first point of contact for our customers and play a vital role in shaping their experience with our software.

Key Responsibilities:

  • Provide exceptional customer support via various communication channels
  • Investigate and resolve customer complaints in a timely and professional manner

What You'll Bring:

  • A customer-centric mindset and a passion for delivering high-quality support
  • A comprehensive understanding of IT systems and software
  • Excellent analytical and problem-solving skills
  • Native-level English language proficiency

Job Description Format:

Company Overview

Tamigo is a leading provider of innovative software solutions that aim to simplify business operations. Our mission is to empower businesses to achieve their full potential by providing exceptional support and services.

Job Summary

We are seeking an experienced Software Support Associate to join our team. The ideal candidate will have a strong background in IT and excellent customer service skills.

Responsibilities
  1. Listen actively to customer concerns and respond promptly
  2. Investigate issues thoroughly and provide effective solutions
  3. Document customer interactions and update relevant systems
Requirements
  • Bachelor's degree in Computer Science or related field
  • Minimum 2 years of experience in software support
  • Excellent written and verbal communication skills
  • Ability to work in a fast-paced environment


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