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Global Digital Operations Manager

1 week ago

Copenhagen, Copenhagen, Denmark Pandora AS Full time

About the Position

Pandora A/S is seeking a results-driven professional to lead the ecommerce transformation project in new markets. As a key member of the global ecommerce leadership team, you will drive the successful rollout of Pandora's ecommerce platform, aligning market-specific needs with global digital strategies.

This strategic role requires collaboration with global and local teams across various departments, ensuring the seamless integration of local needs with global strategies. You will oversee the launch of new websites, set up fulfillment centers, and manage customer service operations.

The ideal candidate will possess strong analytical and problem-solving skills, with the ability to make data-driven decisions. Excellent communication skills and the ability to build relationships with stakeholders across various levels of the organization are essential for success in this role.

Responsibilities and Deliverables:

  • Develop and implement ecommerce strategies for new markets.
  • Collaborate with cross-functional teams to ensure successful project delivery.
  • Provide guidance and support to local leadership teams to optimize ecommerce operations.
  • Manage and operate websites, fulfillment, and customer experience in new markets.

Requirements and Qualifications:

  • 5-8 years of experience in a commercial function, such as ecommerce trading, sales, or merchandising, with a strong focus on collaboration across teams.
  • Solid experience in managing large-scale ecommerce projects or digital transformations.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
  • Excellent communication skills and the ability to build relationships with stakeholders across various levels of the organization.