Digital Systems Operations Manager

2 weeks ago


Copenhagen, Copenhagen, Denmark Genmab Full time

Genmab is an innovative biotechnology company dedicated to developing antibody therapeutics that improve the lives of patients. We are seeking a highly skilled Digital Systems Operations Manager to join our team in Copenhagen.

About the Role

The successful candidate will be responsible for maintaining, developing, and operating our enterprise electronic document management system (EDMS), GenDocs. This global IT system supports daily operations in our dynamic and expanding R&D organization.

Key Responsibilities
  • Lead the optimization and innovation of the GenDocs system and its related processes
  • Participate in daily system management work, including configuration, implementation, and validation of new system features and functions
  • Resolve daily issues and incidents from users of the systems
  • Improve procedures, work instructions, templates, and other tools to optimize the systems and related processes
  • Participate in future Veeva Vault projects as Functional Lead, SME, or Project Manager
  • Maintain system documentation during operation
  • Liaise with line of business departments and IT Business Partners to align plans for new features and projects
Requirements
  • Bachelor's degree in Life Science, IT, Engineering, or similar area
  • At least 5 years of work experience from the pharmaceutical or biotech industry, and 1-2 years' experience from a similar role
  • Practical work experience with EDMS systems, preferably Veeva Vault administrator and platform certification
  • Extensive knowledge and understanding of GxP systems, GAMP, IT validation, and test management
  • Excellent communication skills in English, written and oral


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