Customer Relations Specialist

2 weeks ago


Århus, Århus Kommune, Denmark CYBEX GMBH Full time
Job Description:

At CYBEX GMBH, we are looking for a skilled CUSTOMER RELATIONS SPECIALIST to join our team. The successful candidate will be responsible for providing exceptional customer service, processing orders, and managing logistics.

Key Responsibilities:
  • Process customer orders via phone, email, or EDI package
  • Plan and coordinate deliveries, resolving any logistics issues that may arise
  • Support the accounts payable and finance department with administrative tasks
  • Serve as the main point of contact for customers, key accounts, and distribution partners
  • Perform various administrative and organizational duties
  • Handle customer complaints in a professional manner
  • Assist in testing new transactions and processes in SAP

Requirements:
  • Proficiency in MS Office, with experience in SAP/ERP systems a plus
  • Excellent English language skills, with good command of Danish/Swedish
  • Relevant work experience as an office administrator
  • Knowledge of customer service principles and practices
  • Superior communication skills, highly motivated, and organized

About Us:
CYBEX operates globally, with employees from over 29 nations. We offer a competitive salary, attractive annual leave, and discounts on our products. Join our dynamic team and take advantage of opportunities to grow professionally and personally in an international environment.

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