Consumer Engagement Manager

2 weeks ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time
About the Job

We are looking for an experienced and innovative professional to lead our services team, driving business growth and enhancing the consumer experience. As a key contributor, you will partner closely with the Services & Adjacent Products Director to develop and implement strategies that strengthen Pandora's vision.

The successful candidate will be responsible for leading the services pipeline, prioritization, and release plan for new initiatives, ensuring timely and effective execution. You will own and manage the Services P&L and reporting, including long-term financial ambition and reporting related to the services business.

You will create compelling consumer experiences by crafting strong value propositions, commercial offerings, and go-to-market/customer journeys, building best-in-class products and customer experiences that drive brand desirability in close collaboration with clusters.

Key responsibilities include driving innovation through market testing, scoping, setting up, and managing MVP pilots and in-market testing of new services. You will work hands-on with external suppliers, key functions, and regional teams to ensure successful execution.

Additionally, you will analyze qualitative and quantitative insights from in-market testing, delivering clear recommendations and business case assessments to define relevant service offerings.

The ideal candidate will stay ahead of the market by conducting deep-dive competitor, market, and consumer trend analysis to identify new opportunities for service expansion. They will leverage insights to solve pain points and craft consumer-first solutions.

Engagement and influence of senior stakeholders is also essential, requiring regular progress updates on KPIs, sharing key findings and impactful recommendations to drive alignment and decision-making.

What We Offer
  • A dynamic and fast-paced work environment with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a talented team of professionals who share your passion for innovation and customer experience.
  • The opportunity to make a meaningful impact on the company's strategy and direction.


  • Copenhagen, Copenhagen, Denmark Trustpilot Full time

    At Trustpilot, we're dedicated to being the universal symbol of trust. As a leading review platform, we strive to bring consumers and businesses together through reviews. We're looking for a skilled Director of Consumer Solutions to lead our consumer product team in developing innovative solutions that help consumers make informed decisions.About the...


  • Copenhagen, Copenhagen, Denmark Conference Manager Full time

    About the CompanyConference Manager is a Denmark-based profitable B2B SaaS business with clients like Novo Nordisk, Arla, and Carlsberg. We are the leading provider of registration and event management solutions in Scandinavia and are currently gearing up our efforts to take us to the next level.Job DescriptionThis is a Sales Development Representative role...


  • Copenhagen, Copenhagen, Denmark Trustpilot Full time

    We're seeking a talented Consumer Experience Manager to join our team at Trustpilot. As a key member of our product team, you will be responsible for developing and implementing product solutions that enhance the consumer experience on our platform.Your Key ResponsibilitiesDevelop and maintain a deep understanding of our consumer base, including their needs,...

  • Engagement Manager

    3 weeks ago


    Copenhagen, Copenhagen, Denmark Responsive AS Full time

    We're looking for an ambitious, driven individual to join our fast-growing consultancy and help our clients' digital and commercial teams succeed in the digital era. You will help identify step-change digital business opportunities and turn them into working solutions using leading technology and the power of data.About Responsive The world is shifting...

  • Engagement Manager

    5 days ago


    Copenhagen, Copenhagen, Denmark Responsive AS Full time

    We're looking for an ambitious, driven individual to join our fast-growing consultancy and help our clients' digital and commercial teams succeed in the digital era. You will help identify step-change digital business opportunities and turn them into working solutions using leading technology and the power of data. About Responsive The world is shifting...


  • Copenhagen, Copenhagen, Denmark ZURU Inc. Full time

    ZURU Inc. is a dynamic company that empowers talented individuals to drive their own careers. As a Consumer Marketing Manager, you will be responsible for leading development and execution of local consumer marketing campaigns for all brands within the ZURU portfolio.ResponsibilitiesEstablish, design, and follow current and new processes to connect global...


  • Copenhagen, Copenhagen, Denmark Too Good To Go Full time

    About UsAt Too Good To Go, we're committed to inspiring and empowering everyone to fight food waste together. Our B2C marketplace app connects businesses with unsold food to consumers who can buy it at a reduced price, reducing food waste and supporting sustainable consumption.We've made significant strides in this mission, saving over 400 million meals from...


  • Copenhagen, Copenhagen, Denmark ZURU Inc. Full time

    Role DescriptionZURU Inc. is looking for a talented Consumer Marketing Manager with a Global Perspective to lead the development and execution of local consumer marketing campaigns for all brands in the Nordics and Benelux.About the JobDevelop and execute strategic marketing plans for all brands within the ZURU portfolio in the Nordics and...


  • Copenhagen, Copenhagen, Denmark Pandora AS Full time

    The VP of Consumer Insights & Analytics plays a critical role in fostering a culture where data-driven consumer shopper insights are central to decision making and innovation at Pandora. As a newly created position reporting to the CMO, the role has a unique opportunity to forge a global function across 10 global clusters and create lasting impact by...


  • Copenhagen, Copenhagen, Denmark ZURU Toy Company Full time

    Job DescriptionWe are seeking a highly motivated Consumer Marketing Leader to join our team in Denmark. As a key member of our marketing department, you will be responsible for leading development and execution of local consumer marketing campaigns for all brands within the ZURU toys portfolio.Key ResponsibilitiesLead development and execution of marketing...


  • Copenhagen, Copenhagen, Denmark Novo Nordisk AS - Nn1 Full time

    Customer-Centric ApproachWe are seeking a highly skilled Commercial Strategy Director to lead our GLP-1 Diabetes portfolio's omnichannel strategy, prioritizing a customer-centric approach that delivers a seamless and consistent experience across all touchpoints.As a key member of our Commercial Strategy & Corporate Affairs team, you will develop and execute...

  • VP, Consumer Insights

    2 weeks ago


    Copenhagen, Copenhagen, Denmark Pandora AS Full time

    The VP of Consumer Insights & Analytics plays a critical role in fostering a culture where data-driven consumer shopper insights are central to decision making and innovation at Pandora. As a newly created position reporting to the CMO, the role has a unique opportunity to forge a global function across 10 global clusters and create lasting impact by...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    Snr Engagement Manager - Global Accounts, Professional Services, AWSI-SDT-APJ-JapanJob ID: 2874219 | Amazon Web Services Japan GKAt Amazon Web Services (AWS), we're hiring an Engagement Manager to lead AWS consultants, partner, and client teams. Engagement Managers manage and deliver AWS cloud products and services that enable our customers to realize their...


  • Copenhagen, Copenhagen, Denmark Schibsted Danmark Full time

    About Schibsted MediaWe are a leading media company in the Nordic region, operating prominent brands such as Aftonbladet, Svenska Dagbladet, and VG. Our workforce consists of 2,800 employees distributed across Norway, Sweden, Poland, and Denmark. We serve nearly seven million people daily through our editor-driven media platforms.Our mission is built on...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    Sr. Engagement Manager , Professional ServicesDo you have a deep passion for utilizing technology to empower businesses? Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Millions of businesses in 150+ countries, from start-ups to Fortune 500 enterprises across all industries, run their operations and applications on AWS....

  • Engagement Manager

    6 days ago


    Copenhagen, Copenhagen, Denmark Infosys Full time

    Infosys Copenhagen, Capital Region of Denmark, DenmarkEngagement ManagerInfosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation.With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients...


  • Copenhagen, Copenhagen, Denmark VML MAP Full time

    About VML MAPVML MAP is a pioneering Centre of Excellence dedicated to helping businesses revolutionize their customer experiences through data-driven personalization, marketing automation, and CRM.With our distinctive combination of consultancy expertise, creative flair, and technological acumen, we collaborate with leading brands globally to drive...


  • Copenhagen, Copenhagen, Denmark Publicis Denmark AS Full time

    Job Description:We are seeking an experienced engineering leader to drive professional growth at our organisation, renowned for its award-winning culture of creativity, client impact and openness. Your role will focus on defining and delivering architectural solutions, structuring technology and engineering teams, and managing large-scale technical...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    At Amazon Web Services (AWS), we're hiring a Telco Engagement Manager to lead AWS project teams, partner, and client teams. Engagement Manager in this role delivers and operates AWS cloud products and services that enable our Telco customers to realize their business objectives. These professional services engagements focus on the full platform of AWS...


  • Copenhagen, Copenhagen, Denmark Amazon Full time

    At Amazon Web Services (AWS), we're hiring a Telco Engagement Manager to lead AWS project teams, partner, and client teams. Engagement Manager in this role delivers and operates AWS cloud products and services that enable our Telco customers to realize their business objectives. These professional services engagements focus on the full platform of AWS...