Digital Retail Experience Specialist

2 weeks ago


Copenhagen, Copenhagen, Denmark Pandora AS Full time
Job Description

Pandora A/S is seeking a Digital Retail Experience Specialist to support our efforts in elevating service and driving productivity in retail. This role will involve delivering key projects across the store network, co-creating 'fit for purpose' retail technology initiatives in line with strategic objectives, and driving a culture of continuous improvement and change.

Key Responsibilities:
  • Develop end-to-end business processes to support new initiatives
  • Drive and implement store efficiency projects, including optimizing queue management, rolling out omni-giftcards, and driving product recognition initiatives
  • Ensure projects and systems are built with a strong retail mindset and supporting our needs
  • Partner with commercial, digital & tech, and other business functions to identify business opportunities and needs
Requirements:
  • A commercial mind-set, result-driven approach, and ability to place the customer at the heart of everything
  • Project management experience, strong communication skills, and ability to influence others
  • Retail or sales background combined with a strong commercial awareness and business understanding
  • Good technical understanding and ability to communicate between business and IT
  • Proficiency with Microsoft Office tools and project management tools
About Pandora A/S

Pandora designs, manufactures, and markets hand-finished jewelry made from high-quality materials at affordable prices. Our products are available in more than 100 countries on six continents through more than 6,500 points of sale. We employ 32,000 people worldwide and craft our jewelry at two LEED certified facilities in Thailand, using mainly recycled silver and gold.



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