Global Technical Support Specialist
4 days ago
Job Summary
\We are seeking a skilled Service Operations Manager to join our team at EMRI A/S.
As a key player in our growth and development, you will be responsible for managing customer requests, coordinating service jobs, and ensuring seamless service execution.
Responsibilities
\- Manage customer requirements and customer enquiries.
- Closely cooperate with Global Technical Support and Field Service Manager to keep service requests updated.
- Coordinate, plan, schedule, and oversee all service jobs and requests with necessary resources, spare parts, and logistics for site.
- Create quotations.
- Responsible for on-time invoicing.
- Cooperate and coordinate activities with other EMRI units and teams to harmonize the service activities.
Requirements
\To succeed in this role, you should have experience with resource planning and coordination of service jobs, as well as experience from an operational service organization.
A knowledge of the Marine Service Segment is an advantage, but not required. You must be fluent in both written and verbal English.
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