Service Operations Manager

4 days ago


Copenhagen, Copenhagen, Denmark Emri AS Full time

About Us

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At EMRI A/S, we take pride in our history and expertise in developing intelligent steering systems for deep-sea ships.

With over 50 years of experience, we have established ourselves as leaders in the maritime industry.

The Opportunity

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We are seeking a skilled Service Operations Manager to join our team and contribute to our continued growth and success.

In this role, you will be responsible for managing customer requests, coordinating service jobs, and ensuring seamless service execution.

Key Responsibilities

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  • Manage customer requirements and customer enquiries.
  • Closely cooperate with Global Technical Support and Field Service Manager to keep service requests updated.
  • Coordinate, plan, schedule, and oversee all service jobs and requests with necessary resources, spare parts, and logistics for site.
  • Create quotations.
  • Responsible for on-time invoicing.
  • Cooperate and coordinate activities with other EMRI units and teams to harmonize the service activities.

What We Offer

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We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

You will be working in a fast-paced, innovative environment where you can make a real impact on the company's direction.



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