Application Service Delivery Manager

2 days ago


Copenhagen, Copenhagen, Denmark Opus Recruitment Solutions Full time

As an experienced Application Service Delivery Manager, you will play a crucial role in overseeing the management and operation of enterprise applications, particularly within the Microsoft Dynamics ecosystem. This involves ensuring that these systems meet client business needs, performance expectations, and service level agreements.

Key Responsibilities:
  • Incident Management: Act as the primary point of contact for all application-related issues, ensuring timely resolution of incidents and requests.
  • Technical Guidance: Lead the day-to-day operations and provide guidance to the technical support teams, ensuring optimal service delivery.
  • Collaboration: Work closely with project managers, technical teams, and business stakeholders to ensure smooth deployment and integration of Dynamics ERP systems.

To be successful in this role, you will need strong problem-solving skills, excellent communication and interpersonal skills, and experience managing multiple projects simultaneously while ensuring high standards of service delivery.



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