Client Value Partner

1 month ago

Copenhagen, Copenhagen, Denmark Celonis Full time
About the Role

Celonis is seeking a seasoned Client Value Partner to spearhead our mission of data-driven business transformation with our most strategic customers. As a key addition to our Value Engineering team, you will play a crucial role in driving value realization and adoption within accounts, ensuring high-quality project completion, client satisfaction, and meeting usage and adoption targets.

Key Responsibilities
  • Develop and maintain strong relationships with key stakeholders, including C-level executives, to embed Celonis into their strategic objectives.
  • Ensure engagements are properly staffed, leveraging resources from global cross-functional Celonis teams.
  • Mentor customers on organization design and maturation of Centers of Excellence to focus on increasing adoption of our platform.
  • Drive value realization and adoption within accounts, ensuring high-quality project completion, client satisfaction, and meeting usage and adoption targets.
  • Organize and lead customer advisory boards to address industry-specific challenges and innovations, establishing a structured feedback loop to continuously gather insights and improve products and services.
Requirements
  • Minimum 10 years of relevant customer success, strategy consulting, or related experience in the CPG & Retail space.
  • Strong experience in driving large-scale transformation programs, process re-engineering engagements, and implementations.
  • Ability to navigate large global organizations and have the power of persuasion through data, facts, and confidence.
  • Strong team player who inspires the team with a patient and entrepreneurial leadership style.
  • Project management: ability to organize and manage multiple streams.
  • Strong communication skills and ability to translate Celonis use cases into customer business landscape.
About Celonis

Celonis is the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes. Join us as we make processes work for people, companies, and the planet.

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