Customer Success Manager Lead
2 weeks ago
We are seeking a highly skilled Customer Success Manager Lead to join our team at Trustpilot, Inc. This role is responsible for maintaining and securing the renewal rates of clients from the Danish market.
Main Responsibilities- Maintain and secure the renewal rates of your clients from the Danish market.
- Manage and administrate your own portfolio of contract renewals for around 300 clients, made up of small businesses in various industries.
- Search for and identify growth opportunities as well as deal with inbound enquiries from your portfolio.
- Fluent in Danish and English.
- You ideally have some account management, sales or customer support experience.
- A plus if you already have demonstrated experience with subscription based, renewal license models.
- Ability to manage large portfolio & administration tasks.
- Deep passion and understanding for processes & systems.
- Good communication and negotiation skills.
- Adept of delivering best customer service in a fast paced environment.
- A good understanding of digital advertising/search marketing industry – preferred.
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Customer Success Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the roleWe're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in the...
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Customer Success Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the role We're looking for a Danish/German speaking Customer Success Manager to join our growing team. You will either work from our HQ in Virum, Denmark or from our brand new office in Munich.You will be one of the heroes of Conference Manager whose finest job it is to help our customers succeed with planning their events, conferences, and fairs in...
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Customer Success Advocate
2 weeks ago
Copenhagen, Copenhagen, Denmark Conference Manager Full timeAbout the RoleWe are seeking an experienced Customer Success Manager to join our team. This role will involve working with clients in both Denmark and Germany, providing support and guidance as they use our platform to plan and execute their events.
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Customer Success Lead
2 days ago
Copenhagen, Copenhagen, Denmark Flying Tiger Copenhagen Full timeJob DescriptionWe're looking for a highly motivated Customer Success Lead to join our team. As a key member of our customer service crew, you'll be responsible for leading our internal Customer Service team and managing an external customer service function. This is an exciting opportunity to take ownership of customer success and drive business growth...
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Customer Success and Advocacy Lead
2 weeks ago
Copenhagen, Copenhagen, Denmark Monta ApS Full timeElevate Customer Experience with MontaWe are seeking a skilled Senior Strategic Customer Success Manager to join our Customer Success team. As a key member of our team, you will be responsible for managing our industry-leading Strategic Partners with a focus across the DACH region.Responsibilities include developing and maintaining strong relationships with...
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Lead Strategic Customer Success Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark 3Shape AS Full timeAbout the RoleWe are seeking a seasoned Senior Program Manager to spearhead our customer success initiatives, driving business growth through strategic planning and execution. As part of our Global Customer Success team, you will be responsible for establishing a robust customer success function across regions, fostering a culture of excellence in customer...
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Customer Success Management Leader
3 days ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timeAt Salesforce, Inc., we are seeking a highly skilled and passionate Customer Success Management Leader to lead and inspire our team of Customer Success Managers (CSMs). As a key member of our organization, you will be responsible for delivering exceptional customer experiences, driving product adoption, and contributing to our customers' long-term success....
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Customer Success Lead
2 weeks ago
Copenhagen, Copenhagen, Denmark Corpay, Inc. Full timeAbout the RoleCorpay, Inc. is seeking a highly skilled Customer Success Lead to join our team. As a key member of our Customer Success organization, you will be responsible for driving client success and satisfaction with our product.The ideal candidate will have a proven track record of delivering exceptional customer experiences, identifying opportunities...
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Customer Success Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Heimdal Security Full timeWe are Heimdaland cybersecurity is our passion. Join us in an internationally expanding business, leading the fight against cybercrime When joining Heimdal, you will embark on a thrilling ride in a fast-growing cybersecurity business, where we believe the team is the cornerstone of what we do tomorrow. We are leading the fight against cybercrime, developing...
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Customer Success Manager
3 weeks ago
Copenhagen, Copenhagen, Denmark Corpay, Inc. Full timeCustomer Success ExecutiveApply locations Copenhagen time type Full time posted on Posted 7 Days Ago job requisition id R06085Your roleSupport and drive customer success by ensuring high levels of client satisfaction, retention, and growth. Act as the primary point of contact for DK customers, proactively understanding their needs and providing tailored...
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Customer Success Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Corpay, Inc. Full timeCustomer Success Executive Apply locations Copenhagen time type Full time posted on Posted 7 Days Ago job requisition id R06085 Your role Support and drive customer success by ensuring high levels of client satisfaction, retention, and growth. Act as the primary point of contact for DK customers, proactively understanding their needs and providing tailored...
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Customer Success Lead
3 days ago
Copenhagen, Copenhagen, Denmark Ingvardsen Partners Full timeWe are looking for a talented Customer Success Lead to help us drive business growth through exceptional customer experiences. As a key member of our team, you will be responsible for developing and implementing strategies to improve customer satisfaction and retention.About the Role:This is a full-time position that requires strong leadership and...
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Director, Customer Success Management
2 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce Full timeDirector, Customer Success ManagementApply remote type Office - Flexible locations Denmark - Copenhagen time type Full time posted on Posted 5 Days Ago job requisition id JR289762To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job Category: Customer...
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Director, Customer Success Management
4 days ago
Copenhagen, Copenhagen, Denmark Salesforce Full timeDirector, Customer Success Management Apply remote type Office - Flexible locations Denmark - Copenhagen time type Full time posted on Posted 5 Days Ago job requisition id JR289762 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category: Customer...
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Enterprise Customer Success Manager
3 weeks ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe's largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a dynamic Enterprise Customer Success Manager who thrives on...
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Enterprise Customer Success Manager
6 days ago
Copenhagen, Copenhagen, Denmark SameSystem is PLC Full timeAre you ready to lead, inspire, and drive success for some of Europe's largest retail and hospitality brands? At SameSystem, we empower companies like Bestseller, Normal, and Matas to optimise their operations daily with cutting-edge AI-driven Workforce Management Solutions. We're looking for a dynamic Enterprise Customer Success Manager who thrives on...
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Customer Success Manager
4 weeks ago
Copenhagen, Copenhagen, Denmark Dixa Full timePermanent employee, Full-time · USA - remoteYour missionAs a Customer Success Manager, you will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio. You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships. Your goal...
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Customer Success Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Dixa Full timePermanent employee, Full-time · USA - remote Your mission As a Customer Success Manager, you will play a key role in ensuring the satisfaction, retention, and success of Dixa's customers portfolio. You will serve as the primary point of contact for our clients, advocating for their needs within the organization and fostering long-term relationships. Your...
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Director, Customer Success Management
3 weeks ago
Copenhagen, Copenhagen, Denmark Salesforce, Inc. Full timePosition Overview:As a People Leader at Salesforce, you will be responsible for leading and inspiring a team of highly skilled and passionate Customer Success Managers (CSMs). You will ensure that your team delivers on Salesforce's mission to provide exceptional customer experiences, drive product adoption, and ultimately contribute to our customers'...
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Director, Customer Success Management
6 days ago
Copenhagen, Copenhagen, Denmark Salesforce Developers Full timePosition Overview: As a People Leader at Salesforce, you will be responsible for leading and inspiring a team of highly skilled and passionate Customer Success Managers (CSMs). You will ensure that your team delivers on Salesforce's mission to provide exceptional customer experiences, drive product adoption, and ultimately contribute to our customers'...