Proactive Customer Experience Manager

2 days ago


Århus, Århus Kommune, Denmark Whistleblower Software Full time

Company Overview: Formalize is a tech company founded in 2021 with offices in multiple European locations. We are a team of over 100 people from 13 nationalities operating in various markets and are one of the fastest-growing SaaS scale-ups.

We help businesses navigate and stay ahead in the ever-changing landscape of compliance. Our platform adapts to regulatory changes, ensuring companies remain compliant and confident in their operations.

Your Role: As our new Customer Success Manager, you will contribute to our mission by providing exceptional customer support, driving growth, and fostering meaningful relationships.

  • Key Requirements:
  • +2 years of experience in B2B SaaS or GRC, in a similar customer-facing position
  • Strong communication, collaboration, and problem-solving skills
  • Professional fluency in English, with native fluency in Spanish

Benefits and Perks: We offer a competitive salary, high level of trust and autonomy, and opportunities for growth and development. Our team is social, diverse, and international, with a strong focus on teamwork, innovation, and customer satisfaction.



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