Service Manager
1 month ago
About the Role
NKT is seeking a skilled Service Manager to join our Digital Solutions Team in Cologne. As a Service Manager, you will be responsible for analyzing business requirements, coordinating with the IT organization, and ensuring the successful implementation of software solutions.
Key Responsibilities
- Manage the design, build, and operation of assigned software solutions for the assigned business unit
- Budget responsibility for IT services in the scope of application
- Translate business requirements into software solutions
- Provide best practice input to fundamental decisions on tool setup and operating model
- Manage integrations with NKT's IT landscape
- Regular interactions with suppliers and end-users, shaping the underlying product roadmap to suit NKT's requirements
Requirements
- Successfully completed relevant studies, ideally with a focus on civil engineering, information technology, or comparable qualification
- At least 5 years of professional experience in IT project management
- Knowledge of construction / construction processes desirable
- Service-oriented thinking with proven dialogue with the end-user community
- Ability to interact with the IT organization, management, key stakeholders, and end-users at all levels of the business
- Language skills: English (mandatory), German (optional), Swedish (optional)
What We Offer
- 30 days of vacation
- Attractive working time models (e.g., flextime and remote work)
- Subsidized canteen
- Further training opportunities
- Benefits through corporate benefits program
- Free parking or good public transportation connections
- Company doctor (e.g., various health prevention offers)
Contact and Application
NKT strives to promote diversity and a culture in which people with diverse backgrounds can thrive and be inspired to achieve excellence. We believe that a diverse structure enables sustainable performance, and an inclusive and welcoming culture creates a better workplace.
We look forward to receiving your complete application documents (including your earliest possible starting date) via our career portal. Please note that, due to the General Data Protection Regulation, we cannot accept applications via email or post.
If you have any questions about the advertised position, please contact Sebastian Appel, Senior Manager Digital Solutions, or Senior HR Business Partnerin Frau Bianca Stolberger.
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