Service Delivery Management Teamleder
1 month ago
Er du vores nye teamleder for Service Delivery Management?
Vores Service Delivery Management team søger en erfaren og ambitiøs teamleder til at lede og udvikle et team af 6 dygtige Service Delivery Managers, fordelt på vores kontorer i Aarhus og Brøndby. Du skal have erfaring med at vejlede, lede og udvikle et team, samt have en god kommunikations- og ledelseskompetence.
Som teamleder vil du være ansvarlig for at sikre kvaliteten, struktureren og effektiviteten i vores serviceleveringsprocesser. Du skal også sikre overholdelse af SLA'er og håndtere eventuelle afvigelser. Til det formål har du en god indsigt i ITIL-rammeværket og kan rapportere om serviceleverancestatus til ledelsen.
Du vil arbejde tæt sammen med interne teams og kunder for at sikre, at serviceaftaler overholdes og at kundetilfredsheden er i top. Derudover vil du identificere kundebehov og overvåge servicelevering i forretningskonteksten, vurdere kundefeedback og bruge kreativitet til at etablere, forbedre og forfine services.
Dine arbejdsopgaver
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Service Delivery Manager
2 months ago
Copenhagen, Copenhagen, Denmark Stralfors Full timeKarriereområde: B2B Service Delivery Management Vores mission er at sikre, at vores kunder får en god service undervejs. Dette er dit ansvar som Service Delivery Manager på vores B2B område. Som Service Delivery Manager på vores B2B område, har du selvstændigt ansvar for 1-2 store kunder og en håndfuld mindre kunder. Du sikrer, at de får en god...
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IT Service Delivery Coordinator
1 month ago
Copenhagen, Copenhagen, Denmark 0100 DXC Technology Danmark AS Full timeAbout the RoleWe are seeking a highly skilled IT Service Delivery Coordinator to join our team at 0100 DXC Technology Danmark A/S. This is an exciting opportunity for someone with experience in IT service management to take on a key role in ensuring the delivery of high-quality services to our clients.
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Cybersecurity Service Delivery Lead
1 day ago
Copenhagen, Copenhagen, Denmark TRUESEC AB Full timeAbout TruesecWe are a leading cybersecurity company driven by the purpose of creating safety and sustainability in a digital world. Our team consists of dedicated specialists covering the entire spectrum of cybersecurity.The RoleWe are seeking an experienced Cybersecurity Service Delivery Lead to join our team. As a key member, you will be responsible for...
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Copenhagen, Copenhagen, Denmark NCC Construction AS Full timeWe are seeking an experienced Cloud IT Service Delivery Manager to join our team at NCC Construction AS in Sweden, Denmark or Norway.Job OverviewThe successful candidate will be responsible for delivering high-quality cloud services and infrastructure to support the growth and innovation of our business.Key ResponsibilitiesService Delivery & Operations: Lead...
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Service Delivery Management Team Lead
2 months ago
Copenhagen, Copenhagen, Denmark Conscia AS Full timeVi søger en erfaren Team Lead til vores Service Delivery Management team.Som Team Lead for vores Service Delivery Management team har du ansvar for at lede, vejlede og udvikle et team bestående af 6 dygtige Service Delivery Managers, der er fordelt på vores kontorer i Aarhus og Brøndby. Du vil bruge ca. 30-40% af din tid på ledelse og resten på dine...
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Strategic Service Delivery Leader
4 weeks ago
Copenhagen, Copenhagen, Denmark Auditdata Full timeAuditdata is a leading provider of software-as-a-service (SaaS) and hardware solutions to the hearing care industry.As a Strategic Service Delivery Leader, you will play a critical role in ensuring the delivery of high-quality services to our valued clients, driving their satisfaction and success. You will oversee the SaaS services delivery organization,...
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Multimedia Service Delivery Director
1 month ago
Copenhagen, Copenhagen, Denmark Synthesia Full timeOverviewSynthesia, a pioneering AI-driven video communications platform, is seeking a highly skilled Multimedia Service Delivery Director to lead our digital and multimedia instructional design services.This key role will be responsible for ensuring exceptional client experiences, guiding clients through the adoption of our multimedia instructional...
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Service Delivery Koordinator
1 month ago
Copenhagen, Copenhagen, Denmark Banedanmark Full timeOmstillingsparat og systematisk til at støtte Service Delivery Manager.Til stillingen søger vi en dedikeret og selvstændig koordinator, der kan understøtte vores sektionschef og Service Delivery managers i udførslen af deres opgaver. Du vil være ansvarlig for at drive initiativer, sikre fremdriften og supporte dine kollegaer på tværs.Dit...
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Copenhagen, Copenhagen, Denmark Domstolsstyrelsen Full timeJobbeskrivelseVi søger en Service Delivery Manager til at lede vores it-driftsydelser og sikre, at vi får den aftalte høje kvalitet i vores it-driftsfunktioner.OpgaverIdentificere og håndtere risici og udfordringer i leverancerneDrive større opgaver, fx vedr. opgraderinger af infrastrukturkomponenterIdentificere og implementere...
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Service Delivery Lead
2 months ago
Copenhagen, Copenhagen, Denmark Synthesia Full timeSynthesia, a pioneering AI video communications platform, is seeking a skilled Service Delivery Lead to spearhead the delivery of our creative and educational technology offerings.Key Responsibilities:Client Relationship Management: Foster strong relationships with clients, understanding their needs and ensuring their satisfaction.Service Delivery...
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Telecommunications Network Engineer
1 month ago
Copenhagen, Copenhagen, Denmark Telia Company Full timeIn a fast-paced, dynamic environment, we seek an experienced Telecommunications Network Engineer to lead our Service Delivery Management team. The successful candidate will be responsible for designing and implementing mobile services in our Core Network, as well as handling the lifecycle management of services and platforms towards our Core vendor.We are...
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Service Delivery Mijljoenæder
2 months ago
Copenhagen, Copenhagen, Denmark Stralfors Full timeJobbeskrivelseSektion 1: Om rolle og ansvarVi søger en Service Delivery Mijljoenæder til vores team. I denne rolle vil du være ansvarlig for at lede og koordinere servicearbejdet for vores kunder. Du vil arbejde tæt sammen med vores tekniske team for at sikre, at vores kunder modtager den bedste service.Sektion 2: Krav og kompetencerFor at tilpasse dig...
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Ledende Teamleder til Kaffeoplevelser
1 month ago
Copenhagen, Copenhagen, Denmark starbucks Full timeVi søger en dygtig og engageret ledende teamleder til Starbucks, der brænder for at give kunderne kaffeoplevelser ud over det sædvanlige.Om JobbetSom ledende teamleder på Starbucks er du ansvarlig for at motivere og træne dit team, sikre kundetilfredshed og kvalitet af vores varer samt i Store Managers og Assistant Store Managers fravær at opretholde...
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IT-Teamleder til Serviceudlejning
2 weeks ago
Copenhagen, Copenhagen, Denmark Conscia AS Full timeVi søger en erfaren teamleder til at lede vores Serviceudlejning-team. Tiltrækningerne til stillingen er, at du har mange års erfaring med at lede og vejlede holdet i din rolle som teamledere.Hertil skal du have god kommunikationsfærdighed, evne til at arbejde under pres samt være struktureret og løsningsorienteret.Med dine analytiske færdigheder...
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Logistics Coordinator for Bakery Deliveries
1 month ago
Copenhagen, Copenhagen, Denmark Copenhagen Coffee Lab Full timeCopenhagen Coffee Lab, a renowned coffee and bakery chain with over 35 cafes across Denmark, Germany, France, and Portugal, is seeking a reliable Logistics Coordinator to oversee the timely delivery of freshly baked goods. About the RoleThis role involves planning efficient routes, ensuring accurate loading of products, managing inventory, operating company...
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Delivery Driver for Coffee Chain
5 days ago
Copenhagen, Copenhagen, Denmark Copenhagen Coffee Lab Full timeJob DescriptionCopenhagen Coffee Lab is a dynamic and expanding international coffee and bakery chain seeking an experienced Delivery Driver to join our production and distribution team. This role requires a reliable and skilled driver who can safely transport freshly baked goods to our high-end cafes.ResponsibilitiesPrioritize efficient routes to ensure...
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Executive Delivery Director
2 months ago
Copenhagen, Copenhagen, Denmark dentsu Full timeMain ResponsibilitiesDelivery Team Leadership: Lead and guide the delivery team to ensure successful project execution and team members' growth.Quality Assurance and Risk Management: Establish quality measures and identify risks to ensure timely and within-budget project delivery.Commercial Focus: Drive project profitability and growth through effective...
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Cloud Transformation Manager
2 months ago
Copenhagen, Copenhagen, Denmark Amazon Full timeSr. Technical Delivery Manager, ES - APJCAWS Managed Services is a comprehensive cloud adoption platform that accelerates cloud transformation, simplifying deployment, migration, and management using automation and machine learning. Our dedicated team of Amazon employees provides ongoing management of the AWS infrastructure, automating common activities such...
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IT Service Desk Operations Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark TP Aerospace Full timeTP Aerospace is a dynamic and growing company operating in the aviation industry.We are seeking an IT Service Desk Manager to join our team, playing a critical role in supporting the organization and setting standards across borders and cultures.The key responsibilities of this position include:Managing and overseeing IT service desk operations, ensuring...
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SAP Technology Service Manager
2 months ago
Copenhagen, Copenhagen, Denmark Carlsberg Group Full timeJob SummaryAs our new SAP Technology Service Owner, you will play a pivotal role in delivering a premium service to the Carlsberg business. This is a unique opportunity to join our international and multicultural organization and make your mark on our journey towards excellence.Key ResponsibilitiesAccountability for the overall performance and stability of...