Service Delivery Manager

3 weeks ago


Copenhagen, Copenhagen, Denmark Str?lfors As Full time

Om jobbet

Vi søger en erfaren Service Delivery Manager til at styrer vores serviceudvikling og kundeservice i Norden. Som Service Delivery Manager vil du være ansvarlig for at sikre, at vores kunder får en god service og at vi leverer som aftalt.

Faglige opgaver

  • Sikre en god service til vores kunder
  • Ansvarlig for at styrer vores serviceudvikling
  • Samarbejde med tekniske kolleger om udviklingen af nye løsninger
  • Sikre, at vores kunder får en god kundeoplevelse

Krav

  • Erfaring med serviceudvikling og kundeservice
  • God kommunikationsfærdighed og evne til at skabe relationer til kunder og kolleger
  • Velbevandret i ITIL og ERP-systemer

Værdier

  • Kundeorienteret og teknisk nysgerrig
  • Evne til at tage selvstændigt ansvar for dine opgaver

Arbejdssted

PostNord Strålfors er en ambitiøs og stærk aktør inden for Omnichannel-kommunikationsløsninger for nogle af de største virksomheder og organisationer i Norden. Vi søger en Service Delivery Manager, der kan styrer vores serviceudvikling og kundeservice i Norden.

Ansøgningsproces

Send dit CV og en kort motivationstekst, hvor du beskriver, hvorfor du søger jobbet.



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