Service Delivery Manager
3 weeks ago
Om jobbet
Vi søger en erfaren Service Delivery Manager til at styrer vores serviceudvikling og kundeservice i Norden. Som Service Delivery Manager vil du være ansvarlig for at sikre, at vores kunder får en god service og at vi leverer som aftalt.
Faglige opgaver
- Sikre en god service til vores kunder
- Ansvarlig for at styrer vores serviceudvikling
- Samarbejde med tekniske kolleger om udviklingen af nye løsninger
- Sikre, at vores kunder får en god kundeoplevelse
Krav
- Erfaring med serviceudvikling og kundeservice
- God kommunikationsfærdighed og evne til at skabe relationer til kunder og kolleger
- Velbevandret i ITIL og ERP-systemer
Værdier
- Kundeorienteret og teknisk nysgerrig
- Evne til at tage selvstændigt ansvar for dine opgaver
Arbejdssted
PostNord Strålfors er en ambitiøs og stærk aktør inden for Omnichannel-kommunikationsløsninger for nogle af de største virksomheder og organisationer i Norden. Vi søger en Service Delivery Manager, der kan styrer vores serviceudvikling og kundeservice i Norden.
Ansøgningsproces
Send dit CV og en kort motivationstekst, hvor du beskriver, hvorfor du søger jobbet.
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