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Strategic Customer Success Representative
2 weeks ago
We're looking for a talented Strategic Customer Success Representative who can help us drive growth and success with our clients. In this role, you'll:
Key Responsibilities:- Create and implement customized sales plans aligned with regional sales strategies.
- Develop and maintain strong relationships with customers to identify new business opportunities.
- Negotiate and close complex contracts with the support of global partners.
- Analyze customer feedback to inform marketing, customer success, product management, and engineering teams.
- You have multiple years of experience in quota-carrying field sales, particularly in enterprise software solutions.
- You've consistently met or exceeded sales targets in your market.
- You have a track record of signing strategic and large projects with complex sales cycles.
- You're experienced in dealing with strategic buyers.
- You possess deep knowledge of industry key drivers of change.