Esbjerg IT Support Specialist

8 hours ago


Esbjerg, Esbjerg Kommune, Denmark Kommunikationsforum Full time

Kommunikationsforum is a leading provider of IT solutions, and we're seeking a talented IT Support Engineer to join our team. In this role, you'll provide expert-level support to our customers, ensuring their IT systems are running smoothly and efficiently.

To succeed in this role, you'll need to have excellent communication skills, be proactive in resolving issues, and possess a strong understanding of ITSM systems. Knowledge of TopDesk is a plus, and fluency in English is a must. Additionally, you'll need a driver's license for category B and access to a car.

Responsibilities:

  1. Deploy PCs and peripherals, including new installations and redeployments.
  2. Install and configure software according to company policy.
  3. Maintain existing PCs and peripherals to company standards.
  4. Compile technical documentation and ensure its dissemination to users.
  5. Maintain and implement new systems.
  6. Redirect and handover support requests to the 3rd line support.
  7. Coordinate regular visits to locations in Jutland, including vessels in Esbjerg.

About Our Workplace:

As a member of our team, you'll enjoy a workplace that values work/life balance, flexibility, and personal growth. We offer a range of training opportunities to help you develop new skills and perspectives. Join us in our mission to deliver exceptional IT services to our customers


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