Senior Key Account Manager

2 weeks ago

Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Hammer Andersen Full time
About the Role

We are seeking a highly skilled Senior Key Account Manager to join our team in Denmark or South Sweden (remote/hybrid). As a key member of our commercial operation, you will be responsible for establishing and maintaining strong relationships with our biopharmaceutical clients in the Nordics region.

Key Responsibilities
  1. Strategic Account Management: Develop and implement comprehensive strategies to manage and grow biopharmaceutical key accounts in the Nordics region, aligning business goals with client needs to drive mutual success.
  2. Relationship Building: Cultivate strong, trust-based relationships with key stakeholders, including executives, decision-makers, project & production managers, end-users, and influencers within client organizations.
  3. Industry Expertise: Stay abreast of industry trends, market dynamics, and regulatory changes in the biopharmaceutical sector, leveraging your in-depth knowledge to provide valuable insights and guidance to both clients and internal teams.
  4. Collaboration and Cross-functional Leadership: Work closely with internal international teams, including sales, marketing, supply, and technical experts, to coordinate efforts and address client needs effectively.
  5. Solution Selling: Position Watson Marlow's products and services as solutions that address the unique challenges and goals of biopharmaceutical clients, customizing offerings to meet specific client requirements and providing added value.
  6. Contract Negotiation: Lead negotiations for contracts and pricing, ensuring that terms are mutually beneficial and aligned with the overall Watson Marlow strategy.
  7. Customer Satisfaction: Focus on customer satisfaction, promptly addressing concerns or issues, and striving to exceed client expectations and maintain a high level of customer loyalty.
  8. Revenue Growth: Drive revenue growth through upselling, cross-selling, and identifying new business opportunities within existing accounts, developing and executing plans to meet or exceed sales targets.
Requirements
  1. A Master's or Bachelor's degree in Science, Business Administration, or a related field.
  2. A strong commercial mindset with an understanding of biopharmaceutical processes, stakeholders, structures, and market dynamics.
  3. A dynamic professional with excellent communication, strategic thinking, and proven sales abilities to drive biopharmaceutical business growth in the Nordics, fostering long-lasting partnerships.
  4. Excellent analytical skills, and ability to make decisions based on facts.
  5. Structured, experienced CRM user.
  6. Fluent in Danish and business level in English is required.
  7. This role has a commercial focus with full product training provided, therefore prior product knowledge is an advantage, but not a requirement.
  8. Team player, proactive, honest, trustworthy.
  9. Furthermore, it will be ideal that you are located in Denmark, alternatively South of Sweden (remote/hybrid).
What We Offer
  1. 1 hour per week thrive time for professional development with access to our full L&D training database.
  2. Access to bespoke group career pathways.
  3. 24/7 EAP program.
  4. 3 days paid leave to volunteer in the communities we work in per year.
  5. 1 day of paid leave for well-being per year.
  6. 16 weeks of gender-neutral parental leave.
  7. 15 days of fully paid caregiver leave per year.

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