Customer Success Account Management Intern

4 weeks ago


Kongens Lyngby, Lyngby-Tårbæk Kommune, Denmark Microsoft Danmark ApS Full time

Overview

Location: Denmark

Type of Employment: Internship (Student Worker)

At Microsoft, we're committed to empowering every person and organization on the planet to achieve more. As a Customer Success Account Management Intern, you'll play a key role in helping our customers succeed with our products and services.

Responsibilities

Overview

As a trusted business advisor to our customers, you'll maintain long-term relationships and gain a thorough understanding of their IT goals, pain points, and the IT team's impact on overall business. You'll use this information to create a service delivery plan to ensure customers are finding success with Microsoft products.

Responsibilities:

  1. Manage customer executive relationships through business reviews, strategic escalations, and administration of customer contracts.
  2. Build and execute shared plans with customers to enable them to use their benefits effectively.
  3. Develop and execute technical skilling plans to build technical expertise aligned with customer and business priorities.
  4. Provide direction and orchestration related to overseeing and managing the delivery of projects and programs to achieve defined success criteria for prioritized customer solutions and workloads.

Qualifications

Required Qualifications

  1. Currently pursuing a bachelor's degree in Information Technology, Business, Engineering, or a related field.
  2. Passion for technology and customer obsession.
  3. Displays strong stakeholder and relationship management across senior leaders, partners, and customers.
  4. Excellent verbal and written communication, analytical, and presentation skills.
  5. Microsoft Product Certification, MCSE, or other technical certifications is a plus.
  6. You must be legally authorized to work in Denmark to be eligible for this role.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Work site

Microsoft on-site only



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