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We're seeking an experienced Technical Account Manager (TAM) to support our customers' cloud adoption and growth. As a TAM, you will work closely with customers to understand their business needs and drivers, and utilize your technical skills to solve complex support issues and technical challenges.
Main responsibilities:
- Develop and maintain relationships with customers.
- Solve complex technical issues.
- Drive new feature development.
- Improve customer capabilities through workshops and operations reviews.
This role is within our Strategic Industries group, focusing on the Energy and Utilities vertical. You will collaborate with multiple functions within AWS to deliver value to customers.