AWS Enterprise Support Manager
3 days ago
AWS Enterprise Support, Technical Account Managers (TAM) support our customers' creative and transformative spirit of innovation across all technologies. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.
You will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.
Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.
About the TeamWe value diverse experiences and are committed to creating an inclusive team culture that empowers us to be proud of our differences. Our employee-led affinity groups foster a culture of inclusion that supports our employees' unique backgrounds and perspectives.
Key Job Responsibilities- Develop and execute strategies to drive customer adoption and use of AWS services.
- Represent AWS within a customer's environment and drive discussions with senior leadership.
- Provide advocacy and strategic technical guidance to help plan and build solutions using best practices.
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