Digital Knowledge Architect
19 hours ago
We are a global leader in innovative analytical solutions, committed to excellence and empowering businesses worldwide with cutting-edge tools.
This is an exciting opportunity to lead transformative initiatives that reshape knowledge management within our global service organization.
About the RoleAs the Digital Knowledge Manager, you will play a key role in revolutionizing our knowledge management processes, making technical information more accessible and empowering internal teams and customers with intuitive self-service tools, reducing reliance on support requests.
- You will oversee knowledge-sharing initiatives like developing a chatbot solution to help our field service quickly access technical information,
- identifying solutions for delivering instructional videos to customers,
- and building in-house translation solutions to streamline content delivery.
Creative problem-solving, persistence, collaboration, and ownership of solutions are essential for success in this role.
What We OfferCompetitive compensation, professional development opportunities, and the chance to work on global initiatives with tangible impact.
Our mission is to empower businesses worldwide with innovative solutions.
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