Digital Knowledge Architect

19 hours ago


Hillerød, Hillerød Kommune, Denmark FOSS Analytics Full time
Transformative Digital Content Leader

We are a global leader in innovative analytical solutions, committed to excellence and empowering businesses worldwide with cutting-edge tools.

This is an exciting opportunity to lead transformative initiatives that reshape knowledge management within our global service organization.

About the Role

As the Digital Knowledge Manager, you will play a key role in revolutionizing our knowledge management processes, making technical information more accessible and empowering internal teams and customers with intuitive self-service tools, reducing reliance on support requests.

  • You will oversee knowledge-sharing initiatives like developing a chatbot solution to help our field service quickly access technical information,
  • identifying solutions for delivering instructional videos to customers,
  • and building in-house translation solutions to streamline content delivery.
Key Responsibilities

Creative problem-solving, persistence, collaboration, and ownership of solutions are essential for success in this role.

What We Offer

Competitive compensation, professional development opportunities, and the chance to work on global initiatives with tangible impact.

Our mission is to empower businesses worldwide with innovative solutions.



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