Technical Incident Manager
1 month ago
We are seeking a highly skilled Technical Incident Manager to join our team at Dalux. As a key member of our Operations team, you will play a critical role in ensuring the efficient and effective resolution of major incidents relating to our Dalux products running in AWS.
Your Key Responsibilities- Lead and facilitate incident response meetings and act as the central point of contact for all major incidents.
- Develop and maintain the incident management process in Dalux.
- Communicate with all relevant stakeholders internally during and after an incident and ensure extensive Root Cause Analysis (RCA).
- Drive post-incident reviews with a focus on continuous improvements and follow-up on preventive actions.
- Collaborate with development teams, customer support, and product management, focusing on clear communication and transparency.
We expect you to have an IT background and prior experience with incident management, as well as experience with being on call 24/7.
What We OfferAs a Daluxian, you will enjoy a flat organization with a short path from idea to product, creative freedom, and a high level of trust in your work. You will have the opportunity to create tangible value for our users and be part of a dynamic environment with sparring between colleagues, room to be yourself, monthly social events, and various clubs to mix professional development with fun.
We are a software company with a strong focus on innovation and customer satisfaction. Our products are used in more than 140 countries globally, and we are committed to making the construction industry smarter and more effective.
If you are a motivated and experienced Technical Incident Manager looking for a new challenge, we encourage you to apply. We will be having ongoing interviews, and we look forward to hearing from you.
-
Technical Incident Manager
1 month ago
Copenhagen, Copenhagen, Denmark Dalux Full timeJoin Our Team as a Technical Incident ManagerWe are seeking a highly skilled Technical Incident Manager to join our team at Dalux. As a key member of our Operations team, you will play a critical role in ensuring the efficient and effective resolution of major incidents relating to our Dalux products running in AWS.Your Key ResponsibilitiesLead and...
-
Technical Incident Manager
1 month ago
Copenhagen, Copenhagen, Denmark Dalux Full timeJoin Our Team as a Technical Incident ManagerWe are seeking a highly skilled Technical Incident Manager to join our team at Dalux. As a key member of our Operations team, you will play a critical role in ensuring the efficient and effective resolution of major incidents relating to our Dalux products running in AWS.Your Key ResponsibilitiesLead and...
-
Technical Incident Resolution Specialist
6 days ago
Copenhagen, Copenhagen, Denmark Dalux Full timeOverview: We are seeking a highly skilled Technical Incident Manager to join our Operations team at Dalux.Your Role: As our first Technical Incident Manager, you will play a critical role in ensuring the efficient and effective resolution of major incidents relating to our Dalux products running in AWS. Your primary responsibilities will include leading and...
-
Technical Support Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Unity Technologies ApS Full timeUnlock the Power of Gaming with Unity Technologies ApSAs a key member of our 24x7 global support team, you will be the primary point of contact for our customers' technical needs, ensuring their games and players stay online. Your expertise in troubleshooting and resolving complex technical issues will be invaluable in keeping our customers' experiences...
-
Technical Account Manager, ES
3 weeks ago
Copenhagen, Copenhagen, Denmark Amazon Full timeTechnical Account Manager, ES - APJC - ASEANAWS is seeking a highly skilled Technical Account Manager to join our team in Singapore. As a Technical Account Manager, you will be responsible for providing consultative architectural and operational guidance to our customers, helping them achieve the greatest value from AWS.As a trusted advisor, you will have a...
-
Technical Support Specialist
2 months ago
Copenhagen, Copenhagen, Denmark Unity Technologies ApS Full timeJob Title: Developer Support EngineerAbout the RoleWe are seeking a highly skilled Developer Support Engineer to join our global support team. As a key member of our team, you will provide technical support to ensure our customers' games and their players stay online.Key ResponsibilitiesEnsure a detailed understanding and troubleshooting of users' needs,...
-
Technical Support Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Unity Technologies ApS Full timeJob OpportunityJoin Our Team as a Developer Support EngineerWe are seeking a highly skilled and experienced Developer Support Engineer to join our outstanding 24x7 global support team. As a key member of our team, you will provide technical support to ensure our customers' games and their players stay online.Key ResponsibilitiesEnsure a detailed...
-
Technical Support Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Unity Technologies ApS Full timeJob Title: Developer Support EngineerAbout the RoleWe are seeking a highly skilled and experienced Developer Support Engineer to join our outstanding 24x7 global support team. As a key member of our team, you will provide technical support to ensure our customers' games and their players stay online.Key ResponsibilitiesEnsure a detailed understanding and...
-
Technical Account Manager
2 weeks ago
Copenhagen, Copenhagen, Denmark Amazon Full timeSr Technical Acct Mgr (EMEA), ES - EMEA, ES - EMEA - North Job ID: 2610038 | Amazon Web Services EMEA SARL Eesti filiaalAt Amazon, we strive to be the most customer-centric company. In 2006, we launched Amazon Web Services, providing customers with secure cloud technology. Amazon Web Services (AWS) is a cloud services platform, offering scalable and reliable...
-
Copenhagen, Copenhagen, Denmark Unity Technologies ApS Full timeKey ResponsibilitiesWe are seeking a highly skilled Technical Support Specialist to join our global team. As a key member of our 24x7 support team, you will provide technical support to ensure our customers' games and their players stay online.Core Responsibilities Ensure a detailed understanding and troubleshooting of users' needs, responding to customer...
-
Technical Customer Support Specialist
2 weeks ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeAbout the RoleWe are seeking a highly skilled Technical Customer Support Representative to join our Technical Customer Support Team at Onomondo. As a Technical Customer Support Representative, you will be the first point of contact for our customers, providing timely and effective support to resolve complex customer cases.Key ResponsibilitiesProvide...
-
Technical Support Specialist
3 weeks ago
Copenhagen, Copenhagen, Denmark Ordrestyring Full timeJob Opportunity: Technical Support EngineerOrdrestyring is seeking a skilled Technical Support Engineer to join our team. As a key member of our Technical Services team, you will provide expert guidance to internal groups, cultivate industry knowledge, and shape our products to meet quality standards.Key Responsibilities:Provide advanced technical support to...
-
Security Compliance Manager
1 month ago
Copenhagen, Copenhagen, Denmark Synthesia Full timeAbout the RoleWe are seeking a highly skilled Security Compliance Manager to join our Synthesia Security Team. As a key member of our CorpSec team, you will play a critical role in maintaining and improving our Security and Compliance Operations efforts.ResponsibilitiesDevelop and maintain Trust Operations to ensure the highest level of security in our...
-
Technical Support Specialist
1 month ago
Copenhagen, Copenhagen, Denmark Ordrestyring Full timeJob Opportunity: Technical Support EngineerAbout the Role:Ordrestyring is seeking a highly skilled Technical Support Engineer to join our Technical Services team. As a key member of our team, you will provide expert guidance to internal groups, cultivate industry knowledge, and shape our products to meet quality standards.Key Responsibilities:Provide...
-
Technical Solutions Specialist
1 week ago
Copenhagen, Copenhagen, Denmark Ordrestyring Full timeAbout the RoleOrdrestyring is seeking a skilled Technical Support Engineer to join our team. As a key member of our Technical Services team, you will provide expert guidance to internal groups, cultivate industry knowledge, and shape our products to meet quality standards.Key ResponsibilitiesProvide advanced technical support to our Customer Support teams,...
-
System Manager
3 weeks ago
Copenhagen, Copenhagen, Denmark Nordnet AB Full timeAbout the RoleNordnet is a leading pan-Nordic digital platform for savings and investments. Our purpose is to democratize savings and investments through innovation, simplicity, and transparency.We are building the next generation of digital banking in the cloud. This requires great people, great teams, and great technology.We are seeking a highly engaged...
-
Senior Business Finance Manager
6 days ago
Copenhagen, Copenhagen, Denmark Nordnet AB Full timeNordnet AB is a leading pan-Nordic digital platform for savings and investments. As a Business Application Manager, you will play a critical role in the company's cloud journey, overseeing and optimizing finance systems with a focus on Quantum and additional responsibilities for Business Central and Cognos Controller.About the Role:You will be part of...
-
Technical Support Specialist
7 days ago
Copenhagen, Copenhagen, Denmark Cision Denmark ApS Full timeCision Denmark ApS is seeking a skilled Technical Support Specialist to join our global IT team. As a Technical Support Specialist, you will provide high-level customer service and end-user support to our global clients. Your duties will include day-to-day support of internal end-users, addressing incidents and requests, and participating in various...
-
Technical Customer Support Specialist
7 days ago
Copenhagen, Copenhagen, Denmark Onomondo Full timeTechnical Customer Support SpecialistWe are seeking a highly skilled Technical Customer Support Specialist to join our team at Onomondo. As a Technical Customer Support Specialist, you will be responsible for providing exceptional support to our customers, troubleshooting complex issues, and ensuring high customer satisfaction.Key Responsibilities:Debugging...
-
Technical Operations Manager
2 months ago
Copenhagen, Copenhagen, Denmark Hines Full timeAbout the RoleHines is seeking a highly skilled Technical Operations Manager to join our team in Denmark. As a key member of our Management Services team, you will be responsible for the technical management and strategic direction of our residential and commercial assets.Key ResponsibilitiesProvide annual maintenance CAPEX and OPEX forecasts for each...