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Danish Speaking Technical Support Agent in Greece
2 months ago
Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Danish Speaking Technical Support Agent based in the stunning country of Greece. Our agency is renowned for connecting skilled candidates with roles in their native languages across diverse industries. In this pivotal position, you will provide expert technical assistance to Danish-speaking clients, helping them navigate technical challenges with ease and efficiency.
Key Responsibilities- Provide timely technical support to Danish-speaking customers through phone, email, and chat.
- Diagnose and resolve technical issues efficiently to enhance customer satisfaction.
- Document customer interactions accurately to maintain support records.
- Clearly communicate solutions and troubleshooting steps to customers.
- Collaborate with other teams to identify trends and areas for improvement.
- Educate clients on product functionalities and best practices to improve their experience.
- Uphold a high standard of professionalism and customer care at all times.
- Fluency in Danish and English, both written and spoken.
- Experience in technical support or a customer-facing role.
- Strong analytical and troubleshooting skills.
- Able to manage multiple tasks in a fast-paced environment.
- Familiar with digital technologies and software applications.
- Excellent communication and interpersonal skills.
- Flexibility to work varied shifts, including weekends if necessary.
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training & Development
- Performance Bonus
