Head of Operations
1 week ago
Vi søger en erfaren Head of Operations til at lede vores driftsteam og hjælpe med at procesoptimering og strømline driften.
Om stillingen
Vi søger en erfaren Head of Operations til at lede vores driftsteam og hjælpe med at procesoptimering og strømline driften. Du vil være ansvarlig for at lede et team af tekniske account managers og kundesupportspecialister bosiddende i Skandinavien. Du vil også være ansvarlig for at vedligeholde og udbrede driften til nye sites og markeder.
Arbejdsopgaver
- Forberede, eksekvere og følge op på nye internationale projekter, samt P&L ansvar for alle projekter
- Daglig ledelse af teams indenfor Teknisk/Field service, kundesupport samt sikre strategisk tilpasning
- Ansvarlig for procesoptimering, der hjælper med at skalere og strømline driften
- Administrere og motivere teams i et internationalt miljø og sørge for, at målene bliver nået
- Agere som Account Manager med ansvar for adskillige kunder i Norden og UK
- Håndtere strategisk kommunikation med kunder, samt overvåge supportindsatsen
- Definere den strategiske retning på Group-level med resten af ledelsesteamet
Vi søger dig som
- Har minimum 3 års erfaring indenfor lignende stillinger, f.eks. Operation Manager, Projektleder, Customer Success Manager eller andet indenfor ledelse
- Har erfaring fra tech-branchen med komplekse løsninger
- Flair for software og naturlig interesse for teknik
- Har energi og drive, og excellerer i kommunikation med forskellige stakeholders
- Har både en teknisk og kommerciel tankegang
- Er resultatorienteret og effektiv, samt trives med at arbejde på en dynamisk arbejdsplads hvor ingen dage er ens
- Har stærke kommunikative evner på både dansk og engelsk, både skriftligt og mundtligt
Det er en fordel, hvis du har
- Ledelses- eller projektledererfaring
- Erfaring fra parkerings- eller mobilitetssektoren
For at lykkes i rollen er dine personlige kompetencer:
- Struktureret
- Kommunikativ
- Selvkørende
- Problemløser
Vores rekrutteringsproces
Denne rekrutteringsproces varetages af Academic Work, og det er vores kundes ønske, at alle spørgsmål vedrørende stillingen rettes til Academic Work.
Vores udvælgelsesproces er kontinuerlig, og annoncen kan lukke før rekrutteringsprocessen er afsluttet, hvis vi er gået videre til næste fase. Processen omfatter to tests: en personlighedstest og en kognitiv test. Testene er værktøjer til at finde det rigtige talent til den rigtige stilling, for at muliggøre ligestilling, mangfoldighed og en retfærdig proces.
Gennem denne stilling bliver du rekrutteret direkte til vores kunde. Du kan bare læne dig tilbage, mens vi sørger for hele ansøgningsprocessen.
Har du spørgsmål til stillingen?
Sarah De La Porte eller en af medarbejderne i rekrutteringsafdelingen vil glædeligt besvare. Angiv venligst opslag-ID i din e-mail: #J-18808-Ljbffr
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