Digital Health Solutions Specialist
1 week ago
Transforming Healthcare through Digital Innovation
Getinge Digital Health Solutions (DHS) is seeking a highly skilled and passionate Technical Services Specialist to join our vibrant team in Copenhagen, Denmark.
As a Technical Services Specialist, you will play a vital role in delivering cutting-edge digital solutions to hospitals, optimizing workflows, and enhancing patient care.
Key responsibilities include:
- Product installation and implementation work for new customers
- Technical support for existing customers
- Assisting with pre-sales activities
- Ensuring good customer relationship development
- Phone support between 07.00-17.00 (running schedule, divided between you and your colleagues)
- Main product: T-DOC - our sterile supply management software
Requirements:
- Relevant experience as a technical IT supporter or application specialist from another software product or similar experience
- Team player, approaching challenges with enthusiasm and care
- Comfortable working in a structured manner
- Experience with customer contact - especially with delivering training or implementation on-site with customers - preferred
- Solid experience with general IT and software (e.g. Windows Server, SQL DB and general DB infrastructure)
- Understanding importance of good customer service and ability to align expectations with customers
- Self-driven and eager to learn
- Fluent in Danish and English
- Willingness to travel (approx. 5-10%)
We offer:
- Comprehensive training and mentoring programs
- Performance-based compensation
- A welcoming and friendly team environment
- Flexibility in working hours, including hybrid and office-based options
- A healthy work-life balance
- Opportunities for professional development and growth
- Participation in challenging and innovative projects
- Employee benefits package
Join Getinge Digital Health Solutions and be part of our journey to redefine healthcare through digital innovation.
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