Digital Health Solutions Specialist

1 week ago


Copenhagen, Copenhagen, Denmark Getinge IT Solutions ApS Full time

Transforming Healthcare through Digital Innovation


Getinge Digital Health Solutions (DHS) is seeking a highly skilled and passionate Technical Services Specialist to join our vibrant team in Copenhagen, Denmark.


As a Technical Services Specialist, you will play a vital role in delivering cutting-edge digital solutions to hospitals, optimizing workflows, and enhancing patient care.


Key responsibilities include:



  • Product installation and implementation work for new customers
  • Technical support for existing customers
  • Assisting with pre-sales activities
  • Ensuring good customer relationship development
  • Phone support between 07.00-17.00 (running schedule, divided between you and your colleagues)
  • Main product: T-DOC - our sterile supply management software

Requirements:



  • Relevant experience as a technical IT supporter or application specialist from another software product or similar experience
  • Team player, approaching challenges with enthusiasm and care
  • Comfortable working in a structured manner
  • Experience with customer contact - especially with delivering training or implementation on-site with customers - preferred
  • Solid experience with general IT and software (e.g. Windows Server, SQL DB and general DB infrastructure)
  • Understanding importance of good customer service and ability to align expectations with customers
  • Self-driven and eager to learn
  • Fluent in Danish and English
  • Willingness to travel (approx. 5-10%)

We offer:



  • Comprehensive training and mentoring programs
  • Performance-based compensation
  • A welcoming and friendly team environment
  • Flexibility in working hours, including hybrid and office-based options
  • A healthy work-life balance
  • Opportunities for professional development and growth
  • Participation in challenging and innovative projects
  • Employee benefits package

Join Getinge Digital Health Solutions and be part of our journey to redefine healthcare through digital innovation.



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