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Digital Health Innovation Specialist
1 month ago
We are seeking a talented Digital Health Innovation Specialist to join our team at Getinge IT Solutions ApS. As a key player in our Digital Health Solutions department, you will play a crucial role in delivering cutting-edge technology to hospitals and healthcare institutions.
About the Role:The successful candidate will be responsible for ensuring seamless communication channels between healthcare professionals, optimizing hospital workflows, and enhancing patient care through our innovative digital solutions.
- Support and facilitate workflows and communication channels for healthcare professionals.
- Collaborate closely with R&D and product owners to deliver exceptional service to customers.
- Manage support cases and ensure the safety and satisfaction of customers and patients through effective problem resolution, prioritization, and escalation.
Our ideal candidate will have experience as a technical IT supporter or application specialist from another software product or similar experience. Key skills include:
- Relevant experience in a technical IT support role or application specialist position.
- Team player with enthusiasm and care for challenges.
- Comfortable working in a structured manner.
- Experience with customer contact, especially with delivering training or implementation on-site with customers (preferred).
- Solid experience with general IT and software (e.g., Windows Server, SQL DB, and general DB infrastructure).
- Understanding of good customer service and ability to align expectations with customers.
- Self-driven and eager to learn.
- Fluent in Danish and English.
- Willingsness to travel (approx. 5-10%).
At Getinge IT Solutions ApS, we provide:
- Comprehensive training and mentoring programs.
- Performance-based compensation.
- A welcoming and friendly team environment.
- Flexibility in working hours, including hybrid and office-based options.
- A healthy work-life balance.
- Opportunities for professional development and growth.
- Participation in challenging and innovative projects.
- Employee benefits package.
The estimated salary for this position is approximately 550,000 - 650,000 DKK per annum, based on industry standards and location factors.
Please note that the salary range is an estimate and may vary based on individual qualifications and experience.
