Associate Director of Client Relations and Team Management

7 days ago


Copenhagen, Copenhagen, Denmark IQVIA LLC Full time
Key Responsibilities
  1. Develop and implement department strategies to achieve outstanding quality against deliverables.
  2. Manage customer relationships and lead teams to successfully meet customer expectations.
  3. Oversee quality control procedures and ensure compliance with regulatory guidelines.
  4. Lead projects and initiatives, conducting capacity planning and assisting the business development team with RFP reviews.
  5. Forecast, backlog, and projections for existing accounts and direct reports.
  6. Manage staff, including performance appraisal, professional development, and addressing employee relations issues.

Qualifications

  1. Bachelor's degree in life sciences or related field.
  2. 10 years of relevant experience, including establishing and managing high-quality departments or core teams.
  3. Knowledge of FDA guidelines and their impact on operations.
  4. Excellent team leadership and communication skills.
  5. Basic knowledge of Microsoft Office Excel and Word.

About Us

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We accelerate medical treatment development and commercialization to improve patient outcomes and population health worldwide.



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