Store Operations Manager

7 days ago


Copenhagen, Copenhagen, Denmark JD Group Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at JD Group. As a key member of our store management team, you will be responsible for assisting the Store Manager in the day-to-day operations of the store, ensuring that our high standards of customer service and sales performance are consistently met.

Key Responsibilities:

  • Employee Management:
    • Develop and implement training programs to enhance the skills and knowledge of store employees.
    • Conduct regular performance evaluations and provide coaching and feedback to employees.
    • Identify and develop internal talent to fill future leadership roles.
  • Sales and Customer Service:
    • Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales.
    • Provide exceptional customer service, ensuring that customers receive a positive and personalized shopping experience.
    • Develop and maintain relationships with key customers and partners.
  • Visual Merchandising and Store Operations:
    • Oversee the visual presentation of the store, ensuring that it is visually appealing and well-organized.
    • Manage the inventory and stock levels, ensuring that the store is fully stocked and that stock levels are maintained at optimal levels.
    • Ensure that the store is clean and well-maintained, meeting the highest standards of hygiene and safety.
  • Leadership and Development:
    • Lead and motivate a team of store employees, providing guidance and support to ensure that they are able to perform their duties to the highest standard.
    • Develop and implement training programs to enhance the skills and knowledge of store employees.
    • Identify and develop internal talent to fill future leadership roles.

Requirements:

  • Proven experience in a retail management role, preferably in a similar industry.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to analyze sales data and implement strategies to increase sales.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong knowledge of retail operations, including inventory management, visual merchandising, and customer service.

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