Supply Chain Operations Manager

1 month ago

Copenhagen, Copenhagen, Denmark JACOBS DOUWE EGBERTS Full time

Job Title: Supply Chain Operations Manager - Nordic Region

About Us:

JACOBS DOUWE EGBERTS is the world's leading pure-play coffee and tea company, headquartered in The Netherlands.

We are a dynamic and ambitious team of passionate individuals who share a common goal: to unleash the possibilities of coffee and tea for every cup.

Job Summary:

We are seeking an experienced Supply Chain Operations Manager to join our Nordic region team. As a key member of our operations team, you will be responsible for executing logistics operational plans, ensuring customer satisfaction, and driving cost optimization across the supply chain.

Key Responsibilities:

  • Develop and execute local operational plans for warehousing and distribution to ensure efficient and cost-effective delivery of products to customers.
  • Collaborate with customers and suppliers to optimize customer satisfaction and maximize efficiency throughout the supply chain.
  • Analyze data to monitor performance, cost development, and plan process improvements with LSPs and/or customers (Service-Based Pricing approach).
  • Implement innovative logistics models to respond to customer needs and deliver high-quality products on time.
  • Manage relationships with internal and external stakeholders to ensure seamless communication and issue resolution.
  • Define logistic tariff schemes to support the Sales team in negotiating price lists and incentives for customers.
  • Evaluate external customer satisfaction, identify areas for improvement, and develop strategies to enhance overall customer experience.

Requirements:

To succeed in this role, you will need:

  • At least 5 years of experience in supply chain logistics or consulting, preferably in the FMCG industry.
  • Excellent knowledge of SAP, back-office, and business intelligence tools.
  • Previous management experience with LSPs or 4PLs.
  • A proactive and results-driven approach, with a strong focus on customer satisfaction and cost optimization.
  • Strong analytical skills, with the ability to interpret data and make informed decisions.
  • Good understanding of European logistics settings and successful experience in benchmarking local organizations.

Benefits:

  • A competitive salary package, including a base salary of approximately €80,000 per year, plus additional benefits and bonuses.
  • Opportunities for professional growth and development within a dynamic and ambitious organization.
  • A comprehensive benefits package, including private medical care, relationship-based culture, and unlimited access to coffee and tea.
  • A modern and well-equipped office environment, with access to fitness rooms, yoga lessons, circle training, massage, and a selection of canteens.

About Our Company:

JACOBS DOUWE EGBERTS is committed to making a positive impact on society through its business practices and community initiatives. We believe in the power of diversity and inclusion, and we strive to create a workplace that reflects the communities we serve.

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