IT Onboarding Specialist

6 days ago


Copenhagen, Copenhagen, Denmark Better Collective Full time
About the Role

Better Collective, a leading sports media group, is seeking an experienced IT Onboarding Specialist to join our team in the Copenhagen office.

This role offers a unique opportunity to work in a global setting, collaborating with international IT teams in London and Niš, Serbia.

As an IT Onboarding Specialist, you will play a crucial part in ensuring seamless integration of new users into our IT systems.

Main Responsibilities
  • Manage user accounts in MS Active Directory and Google Workspace.
  • Configure hardware and software for new employees.
  • Conduct IT orientation sessions, training on company policies and procedures.
  • Provide support and troubleshooting for onboarding-related IT issues.
  • Document onboarding processes and update standard operating procedures (SOPs) as necessary.
Job Requirements
  • Experience in IT support or a related field, focusing on human-friendly support and onboarding.
  • Understanding of MS Active Directory and Google Workspace.
  • Excellent communication and interpersonal skills, proficiency in English.
  • Able to conduct training sessions and create clear documentation.
  • A team player with a positive attitude, ability to work independently.
What We Offer
  • Opportunity to be part of an international team of IT professionals.
  • Supportive and collaborative work environment.
  • Competitive salary: approximately €60,000 per annum.
  • Flexible working hours to accommodate your schedule.
  • Private health insurance.
  • Lunch, snacks, gym, social events, and more.


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