Business Onboarding Specialist
1 month ago
Lunar Denmark is a dynamic and ambitious team that's breaking records and reaching new milestones. As a Business Onboarding Specialist, you'll be part of our high-performance Welcome team, supporting the onboarding of new business customers across the Nordics while ensuring compliance and speed.
We're democratizing the power of money and changing the way we all bank, pay, and invest. Since starting in Aarhus in 2015, we've grown rapidly and are now a major player in the Nordics, with offices in Copenhagen, Aarhus, and Stockholm.
As a key member of our Welcoming team, you'll report to Mohammed Kadim here in Copenhagen. Our department has over 30 amazing individuals working in Copenhagen and Stockholm, focused on onboarding business customers within the broader FCP Operations function.
Job Responsibilities:- You will own the approval and onboarding process for new business customers, ensuring a seamless and efficient experience.
- Work closely with the team to maintain compliance and governance while ensuring timely approvals.
- Reach out to customers via various communication channels to gather necessary information quickly and effectively.
- Participate in daily discussions with team members and the manager to align on goals and strategies.
- Contribute to the team's record-breaking achievements by bringing a performance-oriented mindset.
Our high-performance Welcome team at Lunar Denmark is passionate about working towards shared goals. To succeed, it's crucial that each of us contributes and takes ownership of individual goals. We place a strong emphasis on supporting one another and celebrating victories together.
Curious about our company culture? Everything at Lunar centers around our core - to challenge. It's infused into our four values and guides us in how to work together, lead projects, and lead people to reach our mission. Our values aren't just words on a page - they're what make us who we are and shape the vibe of our culture.
We're looking for a motivated professional with proven onboarding/KYC experience with business customers, native/fluent Danish language proficiency, a strong drive for performance, and ability to balance risk and approval effectively. If you're comfortable with customer interactions over various communication channels and eager to join a fast-paced environment, this could be your ideal role.
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