Support Expert

4 days ago


Copenhagen, Copenhagen, Denmark Freetrailer Part time
About the Role

We are looking for a highly skilled Customer Service Support to join our team. The ideal candidate will be able to provide excellent customer service and technical support, ensuring our customers have a great experience.

The role involves working on weekends and evenings, primarily interacting with customers via phone, email, and chat. You will work collaboratively with colleagues to achieve shared goals and ensure seamless communication with customers.

Your Key Responsibilities:

  1. Deliver exceptional customer experiences across different channels
  2. Ensure timely resolution of customer inquiries
  3. Work collaboratively with colleagues to achieve shared goals

Requirements

  • Experience in customer service, preferably in a call center or similar environment
  • Excellent written and spoken communication skills in Dutch and English
  • Professional level in either Danish, Norwegian, German, or Swedish

About Us

Freetrailer is a leading provider of self-service rental solutions in Scandinavia, Germany, and the Netherlands. We operate through +180 partners at +1,350 locations, serving over +1.4 million rentals annually.

Why Join Us?

  • An attractive workplace with committed colleagues and well-organised employment conditions
  • An exciting and versatile job with challenges and opportunities for professional and personal development
  • A good working environment and the opportunity to become part of a strong team


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