GlobalConnect Support Expert

4 days ago


Copenhagen, Copenhagen, Denmark Globalconnect Full time

About the Job

We're seeking a talented Customer Service Consultant to join our team in København. As a Customer Service Consultant, you'll play a critical role in maintaining trust and satisfaction among our customers.

Your daily tasks will include assisting customers with inquiries, handling complaints, and working with internal systems to provide seamless support. You'll also have the opportunity to contribute to process improvements and collaborate with other departments.

Your Responsibilities Will Include:

  1. Providing excellent customer service through phone, email, and social media.
  2. Resolving customer complaints in a professional and timely manner.
  3. Collaborating with other departments to improve processes and services.
  4. Staying up-to-date with product knowledge and system updates.
  5. Participating in training and development opportunities to enhance your skills.

Why Join Our Team?

We're a dynamic and supportive team that values open communication and teamwork. If you're passionate about delivering exceptional customer experiences and are eager to learn and grow, this could be the perfect opportunity for you.



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